Social media has had a real impact on not only our ability to communicate but how we communicate. Emoticons, twitter sized 140 character thoughts, tiny urls, etc. The “ease” of communication has also led to a decline in how to communicate. How prepared is your team when it comes to sending an email, writing a report, or giving written feedback? And how often can you lay miscommunication at the feet of just plain bad writing?
I wrote the following article for Under 30 CEO about why good writing matters and how to ensure every person on your team is a good writer. Is this a focus for your team? Is this something you just assume? Or have you taken steps to incorporate it into your staff training? Tell me your stories!