Podcasts

In this episode of Build a Better Agency Drew McLellan talks with Tessa White, also known as the Job Doctor. Tessa has a rich background with 25 years in HR and a fascinating journey that saw her pivot from corporate life to empower individuals in the workforce, all during the turbulent times of late 2020. […]

Agency book writing and publishing can seem like a daunting mountain to climb. But with the right people to help you through the process, it can be one of the best things you can do to uplevel your thought leadership efforts.  That’s why this week, I invited Shadley Grei, an agency book publishing expert and […]

I wanted to wait until after the holidays to talk about this topic because it’s a bit heavier than what we usually talk about on the show. But it’s something that Danyel and I have noticed weighing heavily on a lot of you since COVID, and that is agency owner grief.  It’s true that many […]

Many agency owners feel like their clients are putting them in a box of specific skills they’re able to perform for them. And for many of us, that’s not a good feeling. We’re wired to think creatively and break free from that metaphorical box, but it can be hard to communicate that to our clients […]

Almost no agency owner got into the agency world for their passion for bookkeeping. And if you did — great! You’re several steps ahead of most of us. But the reality is, most of us are just happy to keep cash in the bank for payroll and probably aren’t looking at the finances as much […]

Agency growth and biz dev can feel like an uphill battle when we’re already so tired, overworked, and burnt out. But it doesn’t have to be hard or add anything extra on our already full to-do lists. In fact, it shouldn’t be difficult at all.  Tori Boats joined me this week to help close out […]

Agency ownership can leave us stressed, burnt out, and sometimes, thinking the grass is greener somewhere else. But when you really sit back and think about it, we have it pretty good — we just lose sight of it sometimes.  So this week, I’m finishing off the year with another solo episode to really sit […]

As we round the bend into the new year, I’m reflecting on the lessons learned from my time as an agency owner and the insights I’ve gained from working with hundreds of agencies.  While there are too many to count, I’m going to try to boil down my experiences into a few points that I […]

To grow the agency, agency owners need to be working on the business, not working in it. That means we have to accept that it’s time to get out of the day-to-day and embrace agency entrepreneurship as business leaders.  Michael E. Gerber, author of The E-Myth and renowned business guru, joined us today to share […]

Account executives are critical for agency profitability and success. Without them, we wouldn’t have anybody responsible for building deeper trust with clients and growing their accounts. That’s why we’ve brought Lori Highby on the show this week to share everything she knows about the account executive role. Some of you might recognize her from the […]