Do you have a feedback approval clause in your SOWs?
Ahhh, the joys of getting client feedback on time. If anything throws our work out of scope, it's revisions and feedback debacles. One way to protect your agency and your client's budget is to define the rules of engagement upfront. [...]
Employee versus contractor — where do they live in your P&L?
This may be one of the hottest debated topics when it comes to agency math. Many generalist accountants want to include ALL labor expenses in your cost of goods. Others, want to just include your billable staff in cost of [...]
7 Practical Mental Models for Digital Agency Owners’ Success
A guest post by Build A Better Agency Sponsor Manish Dudharejia from e2msolutions Building and scaling a digital agency comes with its unique set of challenges. In the dynamic world of digital marketing, success often hinges on making effective decisions. [...]
What is undersharing costing you?
We spent the weekend in Dallas as I completed a bucket list goal of seeing a baseball game in every ballpark in North America. After pursuing that goal for 15+ years, just walking into the final ballpark was going to [...]
How do you eat an elephant?
(Or a HUGE zucchini if you’re a vegetarian) When I was a kid, my mom kept a vegetable garden. I’m not going to disparage her abilities but let’s say that we still bought a lot of vegetables every summer! [...]
What if you didn’t…
Are you feeling pressed for time? Does your To Do list feel overwhelming? Do you wish you had more time to just chill with your family this summer? In the process of writing my keynote for this past year’s BABA [...]
In a blink
Our oldest daughter Kelsey turns 30 today. 30. As in years of existence. How in the heck did that happen? In a mere blink ago she was banging her head on the coffee table as she learned how to walk. [...]
Bend or you’ll break
We just got home for a whirlwind family vacation that included NYC, Paris, and Portugal. I was very familiar with the first two destinations but none of us had been to Portugal before so it was fun to explore a [...]
Why You Should Go for “No”
For the past two decades, I've been the go-to communications coach for world leaders, CEOs, philanthropists, and innovators—helping them unleash their true potential and propel their businesses forward. I've had the privilege of coaching remarkable individuals, from securing the 2016 [...]
Fear
Whew — fear can be crippling, can’t it? I’m a leap and while in mid-air look to see if there’s water in the pool sort of guy, but I will admit that fear has shut me down more than once. [...]
