Demystifying Business Systemization: Figure out which systems will create the biggest impact in 20 minutes or less.
If you've been in the business world long enough, you know of systems. Perhaps you've read The E-Myth, Traction or another book and are fired up about them. But HOW? Where should you start? You're busy and so enmeshed in [...]
How do you avoid losing your star players?
Every day I talk to agency owners who are worried about losing a key employee and every day another key agency employee walks out the door so it's easy to see why finding and keeping talent is the #1 pain [...]
The Hands, Head and Heart Model
Our goal as leaders is to help steer our team, motivate them when times get tough, and achieve the objectives and goals we’ve identified for the term. To do this well we consult with our clients on how to create [...]
Agency owners — no rest for the weary?
Owning, leading, or even just working in an agency is a fantastic gig. You get to be surrounded by wicked smart, witty, committed teammates, you get to save the day for clients on a regular basis, and let’s face it, [...]
I want to write a book for my agency, but where do I start?
You have a story and the expertise that deserves to be shared. You have the ambition to author a book and become the authority who will inspire and educate others and boost your own career and personal goals. And you [...]
Do you treat yourself with respect?
Let’s be honest — sometimes the biz dev process can leave us feeling like we’ve somehow compromised ourselves to get a seat at the table. Hopefully, we don’t make compromises that actually left us feeling dirty but even with a [...]
Seven steps to better biz dev
You have probably said or at least heard the agency-centric expression “new business cures all ills,” and it’s pretty accurate. Will it fix fundamental problems at your agency? Unfortunately, no. Those are still on you to solve. But it does [...]
What is going unsaid?
If there is an Achille’s heel for agency owners, it’s the ability to have candid conversations with members of their team. In our work with over 250 agencies a year, this is a pattern I’ve come to recognize all too [...]
You still have time
I remember my parents lamenting how quickly time passed and, as a kid, I thought they were crazy. Every day seemed to crawl along. Now, I get it. A blink ago it was December and we were all planning our [...]
Finding and keeping good employees
One of the most frustrating things for agency owners is finding and keeping good employees. Before the pandemic, many agencies were having an amazing 12-18 months in terms of business development but those same agencies were actually choosing to tamp [...]
