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Every week, Drew records another video on a topic that has come up in his conversations with agency owners. You can view them chronologically (most recent on top) by different categories, or you can search for specific key words.

This Week’s Video

What Employees Want Most

What Employees Want Most

We surveyed almost 1,000 agency employees to find out what made them sticky or not, in terms of choosing to stay with a specific agency. Turns out there was one overwhelming reason to stay.
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Simple Status Reports

Simple Status Reports

Are you clients micromanaging your AEs? Are you getting a sense of discontent or worry from your clients? There's a simple reason why...and a simple fix.
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Trust Your Gut

Trust Your Gut

If there is a mistake I see agency owners make time and time again, it's that they talk themselves out of listening to their own best instincts. Your gut is right 99% of the time and there's a huge cost when you ignore it.
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You Need To Look Forward to the Next Chapter

You Need To Look Forward to the Next Chapter

We do a lot of work with agency owners who are in the process of selling their shop (often to members of their own team) and one of the critical elements of success is the selling owner's head space and plan for the future. Here's my thoughts on how to navigate this complex time.
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How have you build your owner’s comp?

How have you build your owner’s comp?

I think most agency owners focus on the wrong parts of their own compensation. There's so much more that you could be taking home....
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Getting Over Your Stage Fright

Getting Over Your Stage Fright

One of the realities of being an agency owner is that we often need to be front and center. It might be speaking at an industry event or shooting a video series. Believe it or not -- I was anxious about starting to shoot video. (It's the face for radio thing...) but I found a workaround that worked like a charm.
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Made In Fear

Made In Fear

Fear based decision-making is an easy trap to fall into, especially right now. But it is a slippery slope that can get an agency into trouble in a hurry. It takes courage to lead every day. But it particularly takes courage on the days when difficult decisions need to be made. How adept are you and your leadership team at avoiding making decisions from the wrong place?
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Utilization Issues

Utilization Issues

You spend an incredible amount of time and energy on client work. So why can't you bill it all? What happens between the timesheet and the invoice? Solving this problem means a serious boost in the bottom line. I have some thoughts....
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Where’s the revenue?

Where’s the revenue?

There's always a delta between how much your agency could earn and how much you actually do earn. There are some very straightforward reasons why this delta exists and some fixes to close that gap. In this video, I'll share some ideas on both.
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