The conversation about niching always brings up the question -- can an agency's niche be too narrow? Watch »
Clients are notoriously slow at responding to email, but there's a trick to speeding things up. Stop stuffing 5 lbs of info into a 1 lb bag! Watch »
Make or save $5K
Investing in your team's professional development is a win for everyone. But sometimes, that win feels a little intangible. Here's a way to make it very concrete for both you and your employee. Watch »
Do You Have A Tax Preparer?
There's a huge difference between a CPA who fills in the right boxes with the right numbers (tax preparer) and a CPA who helps you strategically plan how to alter those numbers so you don't pay more tax than you should. Which do you have? Watch »
Why Should You Pay Yourself More?
Many agency owners underpay themselves in an effort to manage the books, pay their people better, etc. But you're actually hurting yourself and the agency when you do that. Here's why. Watch »
PM versus AM
The title project manager seems to create some confusion for folks, especially when it comes to understanding the difference between a PM and an AM. Here's the scoop. Watch »
The “R” Word
Clients do not respond well to the word retainer. But that doesn't mean you shouldn't negotiate for that type of relationship. It's more about how you say it than what you say! Watch »
Are You Really Being Candid?
Want to be a successful agency owner? One of the skills you need in your toolbox is the ability to have difficult conversations with candor and clarity. Watch »