My podcast, Build A Better Agency, is completely focused on helping you do just that. No matter how strong, big or well-known your agency is today — I believe it can get even better. My guests are all agency-centric or have an expertise in an area that I believe agency owners need to know more about.
Each podcast is 30-45 minutes long and always ends with some next steps that you can take immediately to implement something you’ve heard.
While my intention is that these podcasts are designed specifically for agency owners, I do believe that any agency leader will gain new ideas, fresh perspective and maybe a kick in the pants or two from listening.
We’ll release a new episode every Wednesday and here are the links that I believe will be pertinent to you.

(for the vast majority of you)

(for most Android users)

Episode 381: Making onboarding and training SOPs painless with Jennifer Smith
One of the biggest sticking points with agencies is establishing tried and true onboarding and training SOPs. Over and over, we find that new hires aren’t pleased with how their onboarding process went, despite agencies and larger companies investing billions into this one area.
Read More →Episode 380: Lead with love: In memoriam of Craig Barnes and the legacy he left behind with Drew McLellan
With a heavy heart, I’m recording this week’s solocast to commemorate the life of a cherished and respected team member of AMI, Craig Barnes. I have known Craig for 25 years, and we became great friends and colleagues over our time together as fellow agency owners.
Read More →Episode 379: The ROI of being a good podcast guest with Tom Schwab
As agency owners, we’re always looking for ways to get great customers that increase our profitability while decreasing the length of the typical sales cycle. That’s the dream, right?
Read More →Episode 378: Taking meaningful steps to prioritize diversity in the workplace with Dr. Ella Washington
Diversity in the workplace is the cornerstone of running a modern and successful agency. Without it, you’re not only selling your agency short, but you’re also passing up on an immense pool of talent and ideas that you won’t find by staying in a comfort zone.
Read More →Episode 377: Creative thought leadership — bringing your book idea to life with Henry DeVries
With agency ownership comes big ideas, a lot of creative energy, and infinite passion for your work. Chances are you have a million ideas floating around your head with nowhere to put them. Why not compile them into a book?
Read More →Episode 376: Deploying effective business development strategies with Peter Levitan
Business development will always be necessary for keeping your agency alive. Many agencies are great at marketing for clients but historically fall flat when it’s time to market themselves to prospects.
Read More →Episode 375: Incentivizing daily time tracking with Drew McLellan
Time tracking is one of the most overlooked resources in an agency’s day-to-day operations. Without it, you’re missing out on valuable data about where you need more training, more staff, or even if you’re charging enough for your services. That’s why I’m talking today about incentivizing daily time tracking with your employees.
Read More →Episode 374: Good habits for great agency leadership with Jeff Salzenstein
Weary is a great word to describe a lot of agency leaders right now. It comes up again and again that we’re just tired, overworked, and running on fumes. It’s not our fault, but there are things we can do to get back to feeling a little more balanced and less like we’re about to snap.
Read More →Episode 373: Optimizing your agency workflow with white-label outsourcing with Manish Dudharejia
If you’ve ever been in a situation where you’re thinking, “I’m doing too much,” or “I don’t have time to be creative anymore,” get comfortable because this episode is for you. Today, we’re talking about optimizing your agency workflow through outsourcing and hiring so that you can get your hands out of everything and get back to doing more of the work you love.
Read More →Episode 372: Prioritizing diversity, equity, and inclusion in marketing agency culture with Farzana Nayani
Marketing agency culture is constantly changing, but adapting the best we can is important. And one of the most important ways we need to be adaptable is by identifying where we can bring more diversity and new perspectives into our company culture.
Read More →