My podcast, Build A Better Agency, is completely focused on helping you do just that.  No matter how strong, big or well-known your agency is today — I believe it can get even better.  My guests are all agency-centric or have an expertise in an area that I believe agency owners need to know more about.

Each podcast is 30-45 minutes long and always ends with some next steps that you can take immediately to implement something you’ve heard.

While my intention is that these podcasts are designed specifically for agency owners, I do believe that any agency leader will gain new ideas, fresh perspective and maybe a kick in the pants or two from listening.

We’ll release a new episode every Wednesday and here are the links that I believe will be pertinent to you.

GuestIf you have been asked to be a guest – all you need to know is right here (and will be emailed to you)
If you think you’d be a good guest – shoot me an email.


Also, feel free to sign up for our weekly Podcast Giveaway! You can learn more here.

Episode 303: All things taxes with Craig Cody

Creating a solid tax strategy for your agency might not seem like the most exciting thing to think about but doing so has the potential to put a lot more money directly into your pocket. It can be daunting to try and understand all of the options available, especially when a lot of the COVID-related aid adds to the confusion, so having a solid tax advisor in your corner is more important than ever. But how can you make sure you’re getting the guidance you need if you don’t even know what questions to ask?

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Episode 302: Account services best practices with Taylor McMaster

We all know how critical account service people are to the success of our agencies. It’s a tough job. Account service people must balance the needs of the agency, the internal team, and of course, the clients. A rock-solid account service person can help you retain and upsell clients, delivering a higher percentage of profitability on both counts. Creating a strong and dependable account services team and process is key to your success.

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Episode 301: Reframing challenge through the lens of gratitude with Kristi Nelson

We spent a lot of the last year steeped in worry. It was inevitable, given what we’ve all experienced. But even when we’re not facing a global pandemic — it’s easy to get caught up in your own mind, given our work. It’s the nature of the beast for problem solvers like us, working in an ever-changing industry, where our decisions and performance effect so many. Expected but exhausting. In that constant chaos, it can be especially difficult to remember to be grateful.

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Episode 299: Igniting innovative thinking with Carla Johnson

If there’s one thing every agency has to be able to do, it’s innovate. We are paid to be creative thinkers on command. We have to be able to generate ideas on a regular basis that serves both the agency and our clients. This can be exhausting and stressful to deliver consistently, especially because it’s usually only the agency owner or a handful of leaders who can do this work. What if everyone in the agency had the skills and confidence to be an innovative thinker?

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Episode 298: The convergence of brand and culture with Theresa Agresta

Culture has always been an integral part of any organization. We talk about it in different ways than we used to, but wherever people gather – they create culture. Often, that culture becomes one of the building blocks of an organization’s brand. But not always. The crossroads of brand and culture still holds a lot of untapped potential your agency can leverage both for yourself and your clients.

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Episode 297: All about content marketing with Joe Pulizzi

As Stephen Woessner and I teach in our book Sell With Authority, it’s critical for agencies to use content to attract their right fit prospects. When it’s done well and consistently, it can give an agency an unfair advantage over all of their competitors. But what exactly does doing it well mean these days?

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Episode 296: Turn your agency into a content powerhouse with Scott Ginsberg

Content is the cornerstone of any current agency’s ability to position itself as an authority, but many agencies struggle with knowing exactly how to actually create all the content they need for both their clients and themselves. Where do the ideas come from? What if the ideas seem too big or ridiculous? Is it possible to schedule creativity? How is the content leveraged?

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Episode 295: Agency Trends Report 2021 with Drew McLellan

To put it mildly, 2020 was a storm none of us saw coming and it lasted for much longer than we expected. Business as usual went out the window and everyone shifted to survival and then re-building mode. Now that we’re moving into a post-pandemic world, let’s explore some of the emerging agency trends that are impacting agencies today and will continue to play a role for the next 12-18 months.

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Episode 294: Claim your authority by being a published author with Tony Paustian

You have a simple choice when it comes to biz dev. You can chase after strangers or you can attract people who are drawn to you because of your expertise. They’ll come to know, like and trust you and when they’re ready to hire an agency, they’ll reach out. One of the best ways to position yourself as an expert is to be a published author. Many agency owners want to position themselves as an expert but can’t imagine how they’d actually write a book.

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