Build a Better Agency Podcast presented by HubSpot

My podcast, Build A Better Agency, is completely focused on helping you do just that.  No matter how strong, big or well-known your agency is today — I believe it can get even better.  My guests are all agency-centric or have an expertise in an area that I believe agency owners need to know more about.

Each podcast is 30-45 minutes long and always ends with some next steps that you can take immediately to implement something you’ve heard.

While my intention is that these podcasts are designed specifically for agency owners, I do believe that any agency leader will gain new ideas, fresh perspective and maybe a kick in the pants or two from listening.

We’ll release a new episode every Wednesday and here are the links that I believe will be pertinent to you.

GuestIf you have been asked to be a guest – all you need to know is right here (and will be emailed to you)
If you think you’d be a good guest – shoot me an email.

Episode 148: Purpose-Filled Recruitment and Retention with Steve Lowisz

Steve Lowisz is an expert on talent acquisition, talent assessment, personal development, diversity & inclusion, and business performance. He has more than two decades of research and practical business experience allowing him to serve hundreds of organizations and thousands of individuals.

As CEO of the Qualigence Group of Companies that he founded in 1999, Steve regularly contributes to Industry events and publications and has been featured in Fortune Magazine, CNN Money, The Detroit Free Press and on Bloomberg Radio.

Episode 146: Developing a digital-first DNA with Chris Aarons

Why do some agencies seem to “get” digital transformation and others struggle to cross that hurdle? Even more puzzling – among the ones who do get it – why are so many of them struggling to make money at it?

These are some of the daunting questions I’m exploring in this episode with my guest Chris Aarons. We all understand that digital transformation is happening. Few understand this as well as he does.

Episode 143: Customer Experience: the customer is just the beginning with Stan Phelps

Stan Phelps is an expert in customer experience and employee engagement. Among the many things on his plate, Stan runs purplegoldfish.com where he digs deep into these topics in his best-selling book series and on stages across the globe.

Stan Phelps is an IBM Futurist, TEDx Speaker, and Forbes Contributor. He has spoken at over 250 events on every inhabited continent, in over a dozen countries for Fortune 100 brands such as IBM, Target, ESPN, UPS, GlaxoSmithKline, and Citi.

Episode 142: Building a growth mindset is best done in community with Pam Slim

Pam Slim is an award-winning author, speaker, and small business coach. Most of you probably know her from her book, Escape From Cubicle Nation, but there is a lot more to tell.

Pam spent the first 10 years of her solo practice as a consultant to large corporations like HP and Cisco and to worked with thousands of employees, managers, and executives. Then came then Cubicle Nation, the blog which led to the book. Her latest book, Body of Work was released with Penguin Portfolio in 2015. In her hometown of Mesa, AZ, Pam has opened up what she calls a business learning library called K’é, which is a Navajo word meaning “a system of kinship connection.”

Episode 141: Finding the introvert’s edge with Matthew Pollard

Matthew Pollard is the Rapid Growth Guy. He's dedicated to helping small business owners succeed by giving them methods that helped them transform their business from struggling into profitable success stories. He is the founder and executive director of the Small Business Festival, ranked among the top five conferences in the nation by Inc. magazine. He is in the international sales blogger awards hall of fame and has been featured in Entrepreneur, CEO magazine, Fortune, you name it.

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