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Employees

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Are you a sales surfer?

Are you a sales surfer?

What I admire about surfers is their tenacity. Rain, shine, cold or scorching hot -- they are out here every day, practicing their craft. That's how agency owners need to approach sales.
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1099 or W2?

1099 or W2?

This is one of the most common mistakes agency owners make is how they classify the people who work with/for them. But should they be a 1099 or are they really an employee?
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Are you inspiring tenacity?

Are you inspiring tenacity?

One of the truths I have discovered about agency owners is that they are a tenacious bunch. You simply will not quit. It's one of your super powers and you can instill it in your team as well. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations.
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Does your work pattern serve you?

Does your work pattern serve you?

Is the way that you or your agency team members work actually the most productive and effective? What would happen if your team had a deeper connection and commitment to each other? For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations.
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Assumptions vs. Expectations

Assumptions vs. Expectations

One of the truths that often bites us agency owners in the rear is the old adage about what happens when you make assumptions. And yet -- we do it far more often than we'd like to admit. I think that's because we (and our team) does not have a clear understanding of the difference between an assumption and an expectation. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations.
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Employee Tenure

Employee Tenure

Every agency owner dreads when a valued employee gives notice. But it's an inevitable part of our business model. What is a reasonable tenure you should hope to get from each employee?
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Why timesheets matter

Why timesheets matter

As an agency owner you want to avoid storms that rock your agency. One of the most predictable causes of storms in your shop is your timesheet policy and habits. Timesheets today have very little to do with billing and everything to do with asset management. Without them you have no way of knowing if your agency is performing efficiently or effectively.
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How well do you know your team?

How well do you know your team?

As an agency owner you know that your most valuable asset is your team. Understanding them as individuals and helping them understand each other so they work well together is vital to your agency's long term success. So how do you make that happen?
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Building an Agency Alumni Club

Building an Agency Alumni Club

Would you, as an agency owner, like a consistent pipeline of amazing future employees? Of course you would -- we all would! One way to accomplish that is to create an alumni club.
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