Podcasts

Episode 382:

Adapting the hiring process to a new era of agency staffing with Art Boulay and Sue MacArthur

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It’s no secret the job market has shifted immensely over the past 3–4 years. One minute, we’re hitting the brakes and halting all new hires. The next, we’re kicking things back into gear and going through a hiring frenzy with inflated salaries. And now, we’re entering a recession but still need to hire top talent […]

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Episode 381:

Making onboarding and training SOPs painless with Jennifer Smith

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One of the biggest sticking points with agencies is establishing tried and true onboarding and training SOPs. Over and over, we find that new hires aren’t pleased with how their onboarding process went, despite agencies and larger companies investing billions into this one area.

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Episode 379:

The ROI of being a good podcast guest with Tom Schwab

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As agency owners, we’re always looking for ways to get great customers that increase our profitability while decreasing the length of the typical sales cycle. That’s the dream, right?

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Episode 378:

Taking meaningful steps to prioritize diversity in the workplace with Dr. Ella Washington

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Diversity in the workplace is the cornerstone of running a modern and successful agency. Without it, you’re not only selling your agency short, but you’re also passing up on an immense pool of talent and ideas that you won’t find by staying in a comfort zone.

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Episode 376:

Deploying effective business development strategies with Peter Levitan

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Business development will always be necessary for keeping your agency alive. Many agencies are great at marketing for clients but historically fall flat when it’s time to market themselves to prospects.

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Episode 375:

Incentivizing daily time tracking with Drew McLellan

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Time tracking is one of the most overlooked resources in an agency’s day-to-day operations. Without it, you’re missing out on valuable data about where you need more training, more staff, or even if you’re charging enough for your services. That’s why I’m talking today about incentivizing daily time tracking with your employees.

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Episode 374:

Good habits for great agency leadership with Jeff Salzenstein

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Jeff Salzenstein says we can feel balanced and less like we’re about to snap. Learn good habits for agency leaders with Jeff Salzenstein. Weary is a great word to describe a lot of agency leaders right now. It comes up again and again that we’re just tired, overworked, and running on fumes. It’s not our […]

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Episode 373:

Optimizing your agency workflow with white-label outsourcing with Manish Dudharejia

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If you’ve ever been in a situation where you’re thinking, “I’m doing too much,” or “I don’t have time to be creative anymore,” get comfortable because this episode is for you. Today, we’re talking about optimizing your agency workflow through outsourcing and hiring so that you can get your hands out of everything and get […]

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