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How to Develop and Execute the Right New Business Program to Attract the Right Clients with Mark Duval

I know you have one in your head – but if I were to ask you to show me your new business development program (diagrams, action plans, actual tools to help with execution) – could you? I know, I know [...]

5 Key Agency Metrics Every Organization Should Be Tracking & Why They Matter

You know my drill – you’ve taken a huge risk in starting or buying an agency. I want to make sure you get the rewards that should accompany those risks. Most agencies have a few KPI (key performance indicators) or [...]

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