How to Develop and Execute the Right New Business Program to Attract the Right Clients with Mark Duval
I know you have one in your head – but if I were to ask you to show me your new business development program (diagrams, action plans, actual tools to help with execution) – could you? I know, I know [...]
How to Work with and Manage a Network of Freelancers with Bram Warshafsky
If you were going to build an agency from the ground up today, what would it look like? For my guest Bram Warshafsky, it was an agency with a lot of technology and a workforce that was almost all contract [...]
How to Manage Small Business Finances as an Agency Owner with Jason Blumer
As an agency owner, there’s one thing you learn quickly: It’s not necessarily how much money you make, it’s how much money you keep. And much of that has to do with having a tax strategy that works for you, [...]
Hey Agency Owner — Ask Better Interview Questions
I was co-teaching a workshop on managing a multi-generational agency this week and one of the topics we covered was "interview questions for millennials" but I'm here to tell you -- these are killer questions for candidates of any agency [...]
How to Make a Profit Doing Website Development with Brent Weaver
Most agencies offer some level of web development – whether you do it in house or outsource it. Unfortunately, most agencies are still having to ask ‘what is a reasonable profit margin?’ when it comes to website development. Scope creep, [...]
5 Key Agency Metrics Every Organization Should Be Tracking & Why They Matter
You know my drill – you’ve taken a huge risk in starting or buying an agency. I want to make sure you get the rewards that should accompany those risks. Most agencies have a few KPI (key performance indicators) or [...]
How to Create Content that Converts Leads with Andy Crestodina
I love learning from my podcast guests every week and man did I learn a lot from Andy Crestodina from Orbit Media Studios. During my interview with him, he was sharing gems left and right about creating content that converts [...]
Why Agencies Need to Get Involved in All Aspects of their Clients’ Business with John Fricks
You’ve heard me say it time and time again and my podcast guest John Fricks is singing the same tune about client business. “I think the CEO of an agency today really has two primary functions. One is to head [...]
How to Simplify Your Business & Maximize Performance with Joe Calloway
Keep it simple. Sounds easy, right? Not so much. It’s one of those things that’s so much easier said than done. But until you begin to simplify your business, as well as the way you think about your business, it’s [...]
How to Use Public Speaking to Strategically Grow Your Business with Tamsen Webster
Public speaking is the number one fear in America. Death is number two. From sweaty palms to cracking voices, speaking in public can be terrifying, yet it is a crucial skill to have in the agency world. As agency owners, our speaking skills [...]
