How Can Agency Account Managers Build Better Client Relationships

Innovation doesn’t happen when you’re taking orders from a client. It happens when your agency and your client work together to build something groundbreaking and different. And that’s where every agency sets out to be: on the cutting edge of new ideas and trends. Today, thriving agencies aren’t just selling their clients marketing tactics; they’re helping [...]

The Key to Cultivating Digital Talent Is a Great Digital Teacher

So you’ve just hired a recent college graduate to handle your agency’s social media accounts. Congrats. Your Twitter account might get a few more followers, but you want more than that, right?  The truth is that it takes more than hiring digital natives to make your agency digitally savvy. Don’t get me wrong — hiring [...]

How to Make Metrics Relevant for Creative Teams

As a marketing executive, you understand that metrics matter. When your creative teams work together on metric-oriented goals, you can serve your clients better, reduce mistakes and miscues, and maximize every dollar spent. Unfortunately, while you may love metrics, odds are your creative staff doesn't. At least, not yet. One reason creatives don't pay attention [...]

Marketers: Take Digital Out of Your Vocabulary

“Going digital” isn’t a passing trend. Companies are learning — and proving — that building a flexible, integrated agency with a digital emphasis is essential. And that lesson is still being learned the hard way, even at the world’s most prestigious organizations. BuzzFeed leaked an internal report from The New York Times this week, providing an [...]

A Solution To The Agency Talent Dilemma

In a recent article in The Wall Street Journal, 4As President and CEO Nancy Hill commented on the talent crisis in the agency world that Unilever’s Keith Weed mentioned at Cannes Lions. Hill argued that top talent can’t afford to work for advertising agencies — where entry-level salaries are often less than their student debt load [...]

How to Intentionally Build Your Company Culture (Rather Than Leave It to Chance)

Culture is like a hairstyle: Everyone has one, even if they’re bald. You can either pursue a style that accurately reflects your personality, or you can pretend it doesn’t matter and end up looking like Edward Scissorhands. If you haven’t been actively focused on your company culture, it can be hard to see clearly. It’s the [...]

How CMOs Should Combat The Disintegration Of The Agency-of-Record Model

Like the Don Draper three-martini lunch, the agency-of-record model is becoming a thing of the past. Big brands like General Motors and PepsiCo are building agency teams rather than trusting one agency to handle all their creative needs. Back when marketing consisted of print, broadcast and PR, a generalist agency could easily handle all of [...]

Risking Business: Agencies That Are ‘Pushy’

Since the clock struck midnight on Jan. 1, I’ve seen a lot of articles trying to predict the future of agencies. And I’ve uncovered a common theme: Agencies need to be better this year. They need to be faster, smarter, more digitally minded, and more client-focused. But like any New Year’s goals, it isn’t just [...]

How to Nurture Relationships & Build Your Network with David Fisher

  “I hate networking.” I can almost hear the collective moan from agency owners when the subject of networking comes up. Most of us think it’s either a waste of time or it makes us feel uncomfortable, like used car salesman uncomfortable.   But in today’s world, networking is a necessity. And not just any [...]

Awards Are More Than Fancy Paperweights — They’re Good for Your Agency

Everyone eagerly awaits Hollywood’s most glamorous red carpet moments. They want to see who the lucky dates are, who gets too tipsy, and who takes home a gold statue. But why should Hollywood have all the fun? Creative agencies deserve recognition too. Events such as the CLIO Awards, the Cannes Lions and The One Show are opportunities [...]

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