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How to Get Clients as an Agency

Agencies may think they know how to get clients as an agency, but do they know how organizations think during their search for an agency? When a company decides it needs help, what does that process look like? And what can agencies do to earn new business? Agency owners don’t like to hear it, but business leaders don’t pay much attention to which agency is doing what, nor do they search for agency blogs to find the right fit. Instead, the people running those businesses think about the problems they face and wonder how an agency could help alleviate their burdens. Unfortunately, business leaders rarely have time to conduct a thorough search for a solution on their own. Higher-ups usually delegate the task to a mid-level manager who searches for an hour or two. Agencies have a limited window of time to get noticed and appeal to a prospect who’s typically a junior employee reporting to the ultimate decision maker. It’s not easy, but it’s achievable. Delegated searchers look for content, list placement, and prospect-friendly websites. People should be able to find your agency easily and decide for themselves whether you offer what they need. There are thousands of articles about how to attract that web traffic—but this isn’t one of them. Instead, let’s discuss what comes next: the first meeting. Keep reading to learn how to get clients as an agency. The First Meeting: Differentiation Whether you go with a formal presentation or an informal coffee meet-up, the truth is that all the business development process presentations look the same. Steve Boehler, a founding partner at Mercer Island Group, recently joined my podcast to talk about what businesses experience during the search for an [...]

How Do Advertising Agencies Get New Business with John Heenan

If there’s any one “system or process” that agencies really struggle to put into place and consistently execute on – it’s agency new business development. You know you need to do it. You know your business literally depends on it. And yet, you let client work and other fires steal your attention from this mission critical aspect of owning an agency. But, how do advertising agencies get new business? My podcast guest John Heenan and I had an amazing conversation about getting back on track and making sure that new business is no longer an afterthought. He has spent time on both sides of the aisle, on the client side with Sony, and Philips and Uniden and on the agency side as CMO and new business leader. He can show you how to find those great clients and make your process work much more efficiently and effectively so you can implement your agency new business plan both consistently and well. Let John and I help you flesh out an agency new business plan of attack that you can stick to with:   The experiences John had on the client side that led him to working on matching up agencies and clients Why cohesive culture throughout the agency matters for clients How do advertising agencies get new business Why you must treat your agency as your #1 client Crafting the first impression that leads will have of your agency The importance of getting crystal clear on what your agency is selling Director of Delivery: an important role inside modern agencies to make sure agencies deliver to clients Why agency owners need to get out of the day-to-day and focus on new business What John does differently to [...]

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