The Mental Health Crisis: What Agency Leaders Can Do To Support Employees
We’re facing a mental health crisis in America. In the last week of June, nearly 11% of over 5,400 U.S. adults surveyed said they had seriously considered suicide within the previous 30 days. If those numbers reflect the larger population, then it’s likely that [...]
I love the ingenuity of agencies!
When the pandemic hit, AMI agencies hit back. Hard. They got very innovative to help their clients survive and thrive and they did the same for themselves. I find their ingenuity infectious and inspirational. I'm betting you will too. They [...]
When the going gets tough…
...you don’t go anywhere! I’ve spent the last several weeks with agency owners in our peer network meetings. As a part of that meeting, the owners have to present their financials (show P/L, Balance sheet, etc.) to the group. They [...]
Who are you?
I’ve been thinking a lot about origin stories lately. Each of us us a sum of the people and experiences that shaped us early on. It’s that combination of influences that create something unique. I’m a sarcastic, single malt Scotch [...]
What does growth actually mean?
I very rarely meet an agency owner who doesn’t want to grow their agency. And of course, we translate that in our heads to mean more people and more money. But growth is much more diverse than that — and [...]
What’s your zone?
You know those days or that meeting or event where, when it’s over, you think to yourself... “That was so awesome. I love days like today. We totally knocked it out of the park and I feel so energized and [...]
Count your blessings
Being an agency owner is tough in today’s world. Clients and employees are more fickle and demanding, the margins get tighter as you try to keep everyone happy and well cared for, and the learning curve is steep. I get [...]
A basic primer on agency math
I was in a FB group for agency owners today and someone posed the question "what is your number one tip for people starting their agency up?" I said, "Understand agency math and set up your financials and dashboards does [...]
Your agency’s evolution
I don’t believe there is an ideal size for an agency. But there’s probably an ideal size for your agency, based on your goals, ambitions, age, client mix, and the role you want to play in your own shop. Whether [...]
How To Establish A Work-Life Balance When You’re Working Yourself To Death
As a result of the coronavirus, many employees are still working from home, and some will likely continue to do so until next year. It might have been easy to "temporarily" switch up your schedule and push through at first, but it's [...]