I very rarely meet an agency owner who doesn’t want to grow their agency. And of course, we translate that in our heads to mean more people and more money. But growth is much more diverse than that — and the other aspects rarely get as much attention or thought until those demands and/or opportunities are right in front of us.
I haven’t touched a garden since I was a kid and my mom would make me weed for her — but I do know this. If you want the best yield, you prepare the ground and give it all the advantages you can. (My mom grew a zucchini so big the local TV station did a story on it.) It was as embarrassing as you are imagining, but clearly, I have earned that garden analogy. I was part of the Squash Squad.) Our agencies are the same way. If we want them to grow — we need to prepare the soil.
Forbes invited me to write an article identifying some of the aspects of growth that you may not have thought of and what it takes to be prepared for it and as always, I’d welcome your feedback.
And by the way — growing doesn’t have to correlate with size. We have several AMI agencies that grew by reducing their staff in half. Others have been the same size, in terms of FTEs for years, but continue to outpace the previous year’s performance. Not everyone’s cup of tea for sure but don’t think adding more bodies is the only way.
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