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The Dos and Don’ts of Agency New Business with Lisa Colantuono

"It all begins and ends on chemistry. Everything else in between is absolutely vital, there's no doubt about it, but it begins and ends on chemistry.” My podcast guest, Lisa Colantuono isn’t telling us anything we don’t already know. Chemistry [...]

Has Your Agency Lost Its Swagger? Tips for Boosting Your Confidence & Winning New Clients

The recent recession beat the life out of agencies and their owners. We were so busy begging for business and compromising on our rates that, by the time the economy recovered, we had gotten used to acting beholden to our [...]

How to Make Your Company an Irreplaceable Partner in 3 Steps

Your company might think they’re building relationships with clients, but until they sink multiple hooks into an organization, the relationship is volatile. The deeper the connection with your customer, the longer it is likely to last. And, of course, losing existing relationships [...]

How to Create Content that Plays to Your Unique Strengths with C.C. Chapman

“They've got to feel like they're getting something out of it so they keep coming back.” “If you give them something on a regular basis, create something to give back to them, that's when a community starts building.” “You've got [...]

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