Hey agency owners — are you struggling with your millennial employees?
One of the most common struggles I hear from agency owners is that they're struggling with managing their millennial employees. For a bit of levity, I often share this video.[youtube]https://youtu.be/Sz0o9clVQu8And in case you're a millennial reading this -- here's the [...]
Hey agency owner – do you REALLY act like a partner?
Building client relationships is vital to the success of any agency -- but -- this doesn’t necessarily mean agencies always treat their clients in such a way that the agency is regarded as a partner in the client’s business. I [...]
Hey agency owner — read these books
I read. A lot. I'm convinced it is one of the reasons I'd had the good fortune to be successful, find and keep awesome clients and stay on track. Books teach, inspire, kick us in the rear and keep us [...]
Hey agency owner — it’s time to learn how to share the sandbox and work with other agencies
Building client relationships and working with other agencies can be challenging, but it is vital for your agency’s long-term success. In fact, one of the agency/client trends that is toughest for most small to mid-sized agencies is learning how to [...]
Should agencies be re-inventing themselves?
A recent article by Blair Enns has re-ginited an age-old question: should agencies be re-inventing themselves? My answer is that question is -- of course. But this isn't a new business development strategy. Agencies have been re-inventing themselves since they started. [...]
Hey agency owner — it’s time you got clear with your expectations
I know you think you’re a good communicator but I’d bet you $100 that, when it comes to setting employee expectations, you aren’t as clear as you think you are. No matter how good you are -- you could be [...]
Hey agency owner — ask your leadership team this question (agency metrics)
I've been spending a lot of time with agency owners and their leadership teams over the past month or so, talking about agency metrics and strategic planning tools. I'm always a little surprised but in almost every instance, there is a [...]
Hey Agency Owner — How do you keep your clients from shopping around?
In an age where it seems like there is a marketing person on every corner and anyone can set up shop on the internet, how do you keep your clients from shopping around? As the industry has shifted from traditional [...]
Hey agency owner – make 2015 the year of action
My wish for you -is that 2015 is your year of action! I don't know about you but as much as I love the holidays, I look forward to this time of year as well. The slate is clean and for [...]
Hey agency owner – want some fun company Christmas party ideas?
Are you ready for some fresh company Christmas party ideas? Most agency owners feel kind of blah about their agency's annual holiday party. They spend a lot of money on it but don't really feel like their employees really appreciate [...]