In a blink

Our oldest daughter Kelsey turns 30 today. 30. As in years of existence. How in the heck did that happen? In a mere blink ago she was banging her head on the coffee table as she learned how to walk. (A baby bike helmet seemed like a good idea at the time!) Another blink — [...]

Why You Should Go for “No”

For the past two decades, I've been the go-to communications coach for world leaders, CEOs, philanthropists, and innovators—helping them unleash their true potential and propel their businesses forward. I've had the privilege of coaching remarkable individuals, from securing the 2016 Summer Olympics for Rio to working with tech giants and inspiring change makers at events [...]

Fear

Whew — fear can be crippling, can’t it? I’m a leap and while in mid-air look to see if there’s water in the pool sort of guy, but I will admit that fear has shut me down more than once. But when I look back on my life, it was the moments that I stood [...]

Employee Satisfaction is an Inside Job: 3 Points of View

Employee satisfaction is not a one-size-fits-all thing. So, what should managers know about team members to improve satisfaction all around? In this piece I recently contributed to TalentCulture.com, I discuss how especially now, when employers are struggling to find strong talent, knowing what motivates your staff can play a central role in attracting and retaining top performers.

When Running An Agency, What You Measure Matters

Some agencies don't measure any metrics at all. They're just flying by the seat of their pants. How can you possibly know what is going on with your agency if you aren't taking a closer look at the numbers? In this piece I recently contributed to Mediapost.com, I discuss how understanding metrics can help you [...]

Weathering the Economic Storm With Recession Planning

When you develop a plan to sustain your agency during a recession, you increase its resiliency and even put it in a position to turn a profit. Agencies of any size can make 20% profit — no matter the economic conditions. In this piece I recently contributed to ChiefExecutive.net, I discuss how there is still [...]

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