The New Business Development Strategy: Turn Your Efforts Upside Down
Agencies everywhere are finding new business development to be a greater and greater challenge. And, unfortunately, the business development strategies of most agencies are destined for failure. 1. Unattainable growth rates are often needed to achieve agency growth objectives 2. The investment required and the low odds of winning pitches is debilitating 3. The stress on organic growth is intense and rarely achieved 4. Too much reliance is placed on a small group of senior “sellers” 5. Difficulty “standing out” in pitches leads to expensive, wasteful theatrics 6. Cold calling experiences are generally unsuccessful and de-motivating If you experience some of these challenges, your team is not alone! Most agencies face these challenges – hence an opportunity exists to re-invent the industry’s new business development strategies. The Problems with Agency New Business Development Strategies Today Most agencies approach new business development in a three step fashion that is fundamentally flawed: 1) Competitive Pitches and Reviews These are by far the biggest area of focus for most larger agencies. Reviews get most of the business development resources – in people, focus and money. Reviews, however, can be a fools’ paradise: you must make it through the questionnaire stage against a dozen other agencies just to be a finalist (1 in 12 odds) – and then, upon becoming a finalist, the odds are generally only 1 in 4 that you will win. If you do the math, there is a 2% chance of being awarded the business at the time you receive the questionnaire. There must be a better strategy! And yet, while this is such a bitter place to invest – because many of the largest accounts are awarded through a review – it is easy [...]