How to Intentionally Build Your Company Culture (Rather Than Leave It to Chance)

Culture is like a hairstyle: Everyone has one, even if they’re bald. You can either pursue a style that accurately reflects your personality, or you can pretend it doesn’t matter and end up looking like Edward Scissorhands. If you haven’t been actively focused on your company culture, it can be hard to see clearly. It’s the same reason you don’t understand the quirks of your family when you’re a kid, but as an adult, you can look back on them with clarity. Whether you see it or not, company culture is a big deal for several reasons. 1. Employee satisfaction. An overwhelming number of statistics reveal the negative consequences of low employee engagement. Dissatisfied workers lead to greater absenteeism, lower productivity and higher turnover rates. If your employees are dissatisfied or bored at work, you have a serious problem. 2. Financial performance. Your culture is apparent to outsiders you interact with (vendors, customers, business partners, etc.), and no one wants to work with a negative company. It’s hard to communicate a positive identity when negative things are happening in your organization. For example, GitHub’s alpha-male culture apparently forced a female employee to quit. The PR and financial nightmare that ensued showed outsiders that it’s a bad place to work. A positive culture attracts outsiders while creating excited employees who advocate for the company. Culture increases productivity and boosts your image to improve financial performance. 3. Personal benefits. One of the privileges of running a business is influencing how it’s run. You don’t get to separate yourself from the culture you create: You suffer or enjoy whatever environment develops. Additionally, your personal values and character are reflected by your business, so make that image accurate. Taking charge [...]