Coaching and Mentoring Employees for Success in Your Agency

You look at your employees and you see what’s possible. They’re capable of even more. But what’s in the way of coaching and mentoring employees so that they can get there? There are lots of reasons, but the biggest one is you. You have to make the time for coaching and mentoring employees if you ever want them to reach their potential and serve you, your agency and your clients at the level you’re looking for. In a recent solocast, I walk you through some ideas that can help you find the time to become part of the solution, rather than contributing to the problem. The solution is actually pretty straightforward and is critical to not only the employees’ success but your agency’s as well. In this solocast, I help you explore: how to be a good mentor and teacher on a regular and consistent basis how to set priority or growth goals for your employees how to provide your employees a time and place to ask questions and relay important information how to give your employees the opportunity to toot their own horns or those of their co-workers how to identify obstacles for your employees before they become overwhelming By putting these ideas for coaching and mentoring employees into play, you will not only create an environment where the employees know they need to keep getting better but they’ll be hungry to do so.  It will also help you keep your best employees.  Drew McLellan is the Top Dog at Agency Management Institute. He has also owned and operated his own agency over the last 20-years. And all through the year, he straddles the fence of working in his agency and working with 250+ small- [...]

Time Management Advice for Agency Owners

Every fifth podcast — I’m doing a solocast. That’s just you and me, having a conversation about a topic that I know is on the minds of agency owners. For this solocast — we’re going to dig into a topic that I probably dive into every single week with agency owners — some good old fashioned time management advice.   How should an agency owner spend his/her time? As you know and are probably a example of — most agency owners struggle with extracting themselves from the day to day enough to actually work on the business. Too many agency owners are too deeply engrained in the work of the agency, which prevents them from running a successful and scalable agency. “If you are still serving clients, you are not servicing the agency.” That’s the bottom line. You are diminishing YOUR bottom line. Instead, you need to build an agency that someone would want to buy some day. An agency where you are dispensable. In this podcast, I’ll outline this time management advice by where you should invest your time and what vital priorities you can knock out if you do. We’ll talk about your role in new business, in mentoring your team and much more. To listen — you can visit the Build A Better Agency site (https://agencymanagementinstitute.com/drew-mclellan-solocast-episode-1/) and grab either the iTunes or Stitcher files or just listen to it from the web. If you’d rather just read the conversation, the transcript is below. If you are going to take the risk of running an agency, shouldn't you get the benefits too? Welcome to Build a Better Agency, where we show you how to build an agency that can scale and grow with [...]

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