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The Dog and the Duck
First -- I'm game to meet any agency owner in the pub of their choice in London! I love hanging out in those authentic holes in the wall, imagining all of the conversations that have taken place there. But...this is about more than meeting you in a pub. It's about the language we use and how it helps or hurts us deliver clarity. Watch »
Are you inspiring tenacity?
One of the truths I have discovered about agency owners is that they are a tenacious bunch. You simply will not quit. It's one of your super powers and you can instill it in your team as well. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Parkinson’s Law
Here's a reality every agency owner needs to keep in mind. This is how Parkinson's Law impacts agency work. Watch »
Go Beyond the Wish
Wishes aren't enough. How should agency owners shift their wishes to actually making them a reality? Why not start with a one page business plan? Watch »
Do One Thing Well
One of the oldest plagues of agencies and one of the toughest concepts for agency owners to wrap their heads around -- is the idea that we cannot be everything to everyone. We have to find our one thing. Watch »
Cause Marketing
Every agency and every agency owner give generously of their time and talent. But do you get the benefit of that generosity? Odds are -- no. But you could. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Does your work pattern serve you?
Is the way that you or your agency team members work actually the most productive and effective? What would happen if your team had a deeper connection and commitment to each other? For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Fresh perspective
As an agency owner you need to find places and spaces that allow you to be creative and that means getting away from your desk/office. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Assumptions vs. Expectations
One of the truths that often bites us agency owners in the rear is the old adage about what happens when you make assumptions. And yet -- we do it far more often than we'd like to admit. I think that's because we (and our team) does not have a clear understanding of the difference between an assumption and an expectation. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Employee Tenure
Every agency owner dreads when a valued employee gives notice. But it's an inevitable part of our business model. What is a reasonable tenure you should hope to get from each employee? Watch »