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Parkinson’s Law
Here's a reality every agency owner needs to keep in mind. This is how Parkinson's Law impacts agency work. Watch »
Go Beyond the Wish
Wishes aren't enough. How should agency owners shift their wishes to actually making them a reality? Why not start with a one page business plan? Watch »
Do One Thing Well
One of the oldest plagues of agencies and one of the toughest concepts for agency owners to wrap their heads around -- is the idea that we cannot be everything to everyone. We have to find our one thing. Watch »
Cause Marketing
Every agency and every agency owner give generously of their time and talent. But do you get the benefit of that generosity? Odds are -- no. But you could. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Does your work pattern serve you?
Is the way that you or your agency team members work actually the most productive and effective? What would happen if your team had a deeper connection and commitment to each other? For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Fresh perspective
As an agency owner you need to find places and spaces that allow you to be creative and that means getting away from your desk/office. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Assumptions vs. Expectations
One of the truths that often bites us agency owners in the rear is the old adage about what happens when you make assumptions. And yet -- we do it far more often than we'd like to admit. I think that's because we (and our team) does not have a clear understanding of the difference between an assumption and an expectation. For more information about Drew McLellan or Agency Management Institute – visit http://www.agencymanagementinstitute.com or check out the podcast – Build A Better Agency available at all the usual podcast host locations. Watch »
Employee Tenure
Every agency owner dreads when a valued employee gives notice. But it's an inevitable part of our business model. What is a reasonable tenure you should hope to get from each employee? Watch »
Billability vs. Utilization
When I speak with agency owners there is always a lot of confusion around the related topics of billability versus utilization. I take a couple minutes in this video to help you understand both concepts. Watch »
