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Why your best clients are at risk
One of the top reasons clients give for firing an agency is that after awhile, they think we start to phone it in and stop bringing them big ideas. There's a simple fix for this and it doesn't have to cost you a ton of time or money. Watch »
Agency annual planning
Most agencies are about to walk into 2019 without a plan. Your business plan doesn't have to be the Mona Lisa of plans -- we've designed a simple, one-page business plan that will have you heading to an amazing 2019. It's yours for the taking -- so don't go in blind. Go in with an actionable, manageable plan! Watch »
Unlimited PTO for agencies
Many agency owners freak out when I suggest they consider unlimited PTO but after implementing it in many agencies over the course of a decade, I can tell you -- the upside far outweighs your often unfounded fears. Like all things -- it's all about the details. Watch »
A better way to handle agency bonuses
Drew McLellan from Agency Management Institute talks about eliminating bonuses that are viewed as entitlements by your staff and instituting an AGI based bonus program. Watch »
Agency metric — AGI per FTE
Drew McLellan from Agency Management Institute explains the relationship between AGI and headcount in your agency. Watch »
Three levels of decision making in agencies
AMI's Drew McLellan teaches a decision making matrix that will help agency owners and leaders get just the right amount of input, no matter what the decision. Watch »
Agency owners need pitstops
Agency ownership is 0-60 in less than 3 seconds every singe day,. We can only sustain that for so long. Every once in awhile, you need to take a pit stop. Watch »
An agency owner’s best day
In last week's video, I said that 50% of an agency owner's time should ideally be spent on business development and I promised I would share a way to make that even remotely possible. Watch »
How should an agency owner spend their day?
AMI's Drew McLellan talks about the unique role of the agency owner and how their days should be spent. Watch »
How many non-billable people should your agency have?
AMI's Drew McLellan talks about a financial metric that helps you determine if you have the right number of non-billable FTEs. Watch »
