How to Scale Your Agency — Overcome the Wizard Complex
At UGURUS, a business school for digital agencies, my team and I spend thousands of hours a year consulting and coaching owners in groups or one on one. Our aim is simple: To help you achieve freedom in your business [...]
How to Get Clients as an Agency
Agencies may think they know how to get clients as an agency, but do they know how organizations think during their search for an agency? When a company decides it needs help, what does that process look like? And what [...]
How to Get More Ideas From Your Agency Team
Recently I spoke at the Austin CTO Summit about lessons from my article, Why Your Programmers Just Want To Code. I wanted attendees to feel a strong connection between programmer motivation and an environment where everyone’s idea matters. Of course, [...]
The 5 Most Common Legal Mistakes in Agency New Business – and How to Fix Them
The agency new business process is, for most agencies, exciting and stressful at the same time. While your team is focused on the thrill of a potential “win,” and what that could mean for the agency’s fortunes, it’s probably equally [...]
How to Position Your Agency for Success
Every day across the globe, agencies are working hard to differentiate their clients and help drive their clients’ growth. These agencies use the art and science of positioning to help their clients stand out from competition in an important and [...]
Sharing Agency Performance Goals—It Changes Everything
If you’re operating your agency with the goal of achieving the performance metrics of 55/25/20 recommended by the AMI, it’s easy to see in any given month just how well the agency is performing. Those three numbers should be the [...]
The Principle of Dual Minds—the Secret to Business Success
I’m really enjoying billionaire investor Ray Dalio’s book, Principles. Dalio writes very candidly about his journey in life and work, and the principles he has developed that guide him. Chapter 3 in Part II of the book is titled ‘Be [...]
Your clients are still struggling with ROI from existing customers
Despite a mandate to drive growth, chief marketers are still stuck in a decade-long rut that has yet to see them fully optimize the lifetime value of existing customers. In 2008, when asked if brands were fully realizing the revenue [...]
How Agencies Can Benefit from Tax Planning
Is tax season really over? While the filing deadline for individual and corporate taxes has come and gone (unless of course, you’ve extended), from a strategic standpoint, tax season may be over, but the need for tax planning is really [...]
Niches Get You Riches: What Your Agency Marketing Strategy is Missing
There’s that word: niche. And you’re likely thinking: “One more consultant is telling me to eat my vegetables.” If you are an agency owner and have thus far resisted niching as part of your agency marketing strategy, think you don’t [...]