Your boat can only carry so much weight

Agency owners are, for the most part, some of the bravest people I know. They have put everything on the line to start/own their agency and every day they face and move past tough decisions. But if there’s an Achilles Heel for most owners, it’s the staffing issue, especially if your agency has hit a [...]

Don’t Worry, Be Ready: How Agencies Can Take Control in the Wake of the Coronavirus

There is a lot to be stressed about right now—the pandemic, recession, you name it. However, we as agency owners should spend our time strategizing for the future after the COVID-19 pandemic instead of focusing on our worries. You can do this by completing an agency owner life plan, developing a one-page business plan, creating [...]

Measures Agencies Can Take To Make It Through COVID-19

Recently I was featured on the Hollywood Branded podcast, Marketing Mistakes (And How to Avoid Them) with CEO Stacy Jones, discussing what measures agencies can take to make it through COVID-19. Check out this quick synopsis and be sure to listen. "Living through a pandemic has had a major impact on marketing efforts across the [...]

Documents that agencies are being asked for — Paycheck Protection Program

Many agencies in the US applied (or tried to apply) for the Paycheck Protection Program (PPP) on Friday or over the weekend. We've been getting reports on what kinds of documents they're being asked for and have compiled a complete list.  No one is being asked for ALL of these items but each application is [...]

Should you stop talking dollars and cents with clients?

There are days (and we love them) when price isn’t a barrier and that prospect gladly signs on the dotted line and off we go. But, we’ve all had the experience of being in front of a prospect who is excited to work with our agency until the conversation circled around to dollars and cents. [...]

A must read book for every agency leader

In our owner peer group meetings, one of the things we always do is share a recommended app, tool or book. It’s a really easy way to discover some new ideas and tools for getting better without lots of trial and error. One must-read book has surfaced to the top over and over again and [...]

Growth is awesome, until your agency collapses under the weight

What’s that old adage — nothing kills a business like growth? I’ve seen agencies get way too close to the edge more than once. Managing growth is no easy task and scaling your business requires something that many agency owners struggle with — getting out of the way. Entrepreneur Magazine asked me to offer some [...]

Business development happens in inches

I have had several phone conversations lately with agency owners who have sales pipelines that have dried up. They’re frustrated and scared about business development. I get it. We’ve all been there. But when I asked them about their new business activity, they all admitted that they’d taken their foot off the pedal. Sure — [...]

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