How To Sell Agency Services In Uncertain Times

Six actions you can take today to prospect and close business effectively in a chaotic economic climate without hurting your brand. This is not meant to be a cheesy, ‘glass-half-full’ platitude, but I think it’s an important question to ask genuinely: Is there a way in which this crisis could make your agency stronger? Recently [...]

Paycheck Protection Program: What it Means for Your Business

I was recently a guest on B2B Growth’s podcast discussing how to use the CARES Act to your agency’s benefit. I hope you take a few minutes to look at the overview of this podcast and listen to the full episode soon. I look forward to hearing what you think! Sweetfish Media — Paycheck Protection [...]

COVID-19 Crisis Communication: Brands on Social Media [Study]

The COVID-19 crisis has literally turned our world upside down. This virus, like nothing before it, has managed to disrupt economies and ruin entire corporations while leaving tens of millions of people without jobs. However, companies were "constrained" to become more client-savvy and improve their communication on social platforms.  From a social-media point of view, [...]

The #1 Reason Why Agencies Aren’t Making More Money

Agency owners constantly ask me why they are always busy but are not making more money. The answer?—we write off too much time and overservice our clients to the death of our agencies.  How do we figure out how badly we are writing time off? What is your billability, and what is your utilization? Billability [...]

We’re All In This Together: How Agencies Can Help Their Clients Weather Covid-19

By: Steve Boehler & Matt Driscoll of Mercer Island Group “Every brand is now in the business of public service.” - Ed Cotton, Creative Strategist Many companies are adapting their products, services and communications to be helpful to their communities as we await sunnier days ahead.  Some manufacturers have retooled to produce medical supplies, restaurants [...]

Should you stop talking dollars and cents with clients?

There are days (and we love them) when price isn’t a barrier and that prospect gladly signs on the dotted line and off we go. But, we’ve all had the experience of being in front of a prospect who is excited to work with our agency until the conversation circled around to dollars and cents. [...]

Gratitude in action for agency leaders

I think agency leaders and owners are incredibly generous people. I’m always astonished at how you take care of your people, often to your own detriment. You give to them in ways that mean you get a little less. It’s just who you are. So as I thought about this week’s message, I decided I [...]

Well Defined Systems and Clear Expectations – A Winning Formula

Recently, I was listening to an interview with Craig Berube, coach of the St. Louis Blues hockey team. The interview covered how they've been able to stay very competitive and lead their division while enduring the absence of their most productive player, who underwent shoulder surgery in October. He said two things. “We have a [...]

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