Innovation Can be Learned, with Gavin Heaton.

By |February 29th, 2016|

Episode 21:

Gavin is a marketing technologist, strategist, and advisor. He is the founder of the Disruptor’s Handbook, a network of entrepreneurs and innovators that help businesses innovate like startups, which Gavin calls “marketing lead innovation.”

He has led new venture startups for organizations like PwC, developed digital strategy and execution for global brands on both the agency and client sides, and spent some time as an analyst in digital transformation for award-winning analyst and advisory firm, Constellation Research.

He also has extensive international experience in driving measurable outcomes via digital customer experience platforms, digital strategy, and executing innovative content driven campaigns.

 

 

What you’ll learn about in this episode:

  • Gavin’s long road that ultimately led him to become a marketer
  • Creating value for customers by working on their problems
  • The evolving role of agencies
  • Why you have to be transparent about what it is that you do
  • How to get your employees to become better strategic thinkers
  • A “lean canvas” and creating a business out of the problem that has an idea as a solution
  • How to have better business conversations
  • Improving your business by bringing together your best advocates and harshest critics
  • Getting past the fear that comes with working transparently
  • What agencies can do today to become better at honing in on their clients’ problems
  • Tips for fostering innovative thinking throughout your entire organization
  • Why you need to start thinking like a startup

 

The Golden Nugget:

“Lead and inquire into the problems that are stopping an organization.” – @servantofchaos Click To Tweet

Click to tweet: Gavin Heaton shares the inside knowledge needed to run an agency on Build a Better Agency!

 

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Ways to Contact Gavin Heaton:

We’re proud to announce that Hubspot is now the presenting sponsor of the Build A Better Agency podcast! Many thanks to them for their support!

About the Author:

For almost 30 years, Drew McLellan has been in the advertising industry. He started his career at Y&R, worked in boutique-sized agencies and then started his own (which he still owns and run) agency in 1995. Additionally, Drew owns and leads Agency Management Institute, which advises hundred of small to mid-sized agencies on how to grow their agency and its profitability through agency owner peer groups, consulting, coaching, workshops and more.

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