Advertising agency owners take money out of their own pocket to stay overstaffed

I have found that most agency owners are very generous people. They love the people they work with and want to create an amazing working environment. They are also very slow when it comes to firing an employee – whether it’s because the person isn’t performing at the right level or because billings have dropped [...]

What your agency employees want from their boss

Have you ever wondered what your agency employees want from their boss -- AKA you? I just spent two days with a room full of account executives, teaching them how to add more value to their agencies and their clients. As part of the conversation, we talked about improving employee relations and the difference between [...]

How agencies should use content to attract prospects

Content marketing is all the rage but most of it is just packaging. Frankly -- agencies have been using content marketing for decades for their clients.  It's not new.  But what I think is new is the idea that agencies should use content to attract prospects for themselves. This type of content management strategy was [...]

Resolve to collaborate more in 2013: Agency Networks work

A personal development network is a great way to grow as an agency owner and employee, and your agency will succeed because of it. Back in the early days of my agency career, I worked for a shop that would not allow employees from other agencies into our building.  So if you were hosting an [...]

One page business plan template for agencies

Every good agency is big on planning for their clients. They facilitate strategic plans, they build marketing plans and they guide clients through the process of developing a digital strategy that can be woven into their overall communications plan. But agencies stink at planning for themselves.  Which is why I created a one page business [...]

Agencies need to behave like consultancies

At Agency Management Roundtable (AMR) we've been preaching this for years.  Agencies need to get out of the "making stuff" business and get into the business problem solving business. Agencies need to behave like consultancies. We need to shift from doing to thinking. Our clients expect us to help them hit their goals and dodge [...]

Results from the small and medium advertising agency survey on salaries and benefits

For the past 12 years, Agency Management Roundtable has conducted an annual salary and benefits survey looking at the trends in small and medium sized agencies.  The survey results report allow agency owners to compare their salaries by position with how the rest of the country's salaries.  The results are also presented by agency size [...]

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