Can agency employees think like an owner?
Many agency owners want their employees to think like an owner. And what we mean by that of course, is we want them to care as much about the business as we do and we want them to make decisions that are in the best interest of the agency rather than themselves or even their department. In some cases, we're talking about a leadership team. But the reality is it's pretty hard to think like an owner when you've never been an owner and when you don't have the weight things like can I make payroll this month? Watch »
What’s the biggest mistake agency owners make?
There are many challenges that come with some pretty big consequences when you own an agency. But the greatest consequence is when the agency owner does not build wealth outside the agency while they still own it. Watch »
Grow what you have
Many agencies have new business meetings, and what that usually means is that you are bringing a task force or a small subset of your team together, and you're talking about what's in the pipeline, prospects, what you're doing to attract new clients to the agency, to have an opportunity to sell to them. But very few agencies have a sales meeting focused on existing clients. Watch »
Love Your Niche
There are a lot of reasons to choose a specific niche for your agency, but one trumps all the others. Do you love it? Watch »
What to do with an out-of-date employee
Agency owners are very loyal to their people and rightly so. They helped us build the agency we have today. But what happens when your shop outgrows an employee and they aren't interested in staying relevant? Watch »
Are you getting enough paydays?
Most agency owners are underpaid. Are you missing out on some of the ways you can compensate yourself as an owner? Watch »
Improvement Plan
For many agency owners, giving team members constructive feedback, growth goals, and course correcting bad habits and behavior is not easy. That's partially because we often do the work that the employee needs to do. Watch »
One Message
Clients are notoriously slow at responding to email, but there's a trick to speeding things up. Stop stuffing 5 lbs of info into a 1 lb bag! Watch »
Why Should You Pay Yourself More?
Many agency owners underpay themselves in an effort to manage the books, pay their people better, etc. But you're actually hurting yourself and the agency when you do that. Here's why. Watch »
PM versus AM
The title project manager seems to create some confusion for folks, especially when it comes to understanding the difference between a PM and an AM. Here's the scoop. Watch »
