HR in a Post-Pandemic World: Where Are We Headed?
COVID-19 forced HR professionals to adapt to a new business landscape. Now that we're entering a post-pandemic world, HR must evolve again. In this piece I recently contributed to TalentCulture.com I discuss the new responsibilities of HR to revisit their [...]
When Was Your Last Public Speaking Opportunity? Here’s How to Brush Up on Your Skills.
They say that the only thing we fear more than public speaking is death -- but the process doesn't have to be that stress-inducing. In this piece I recently contributed to Entrepreneur.com I discuss how you can strategically approach landing [...]
Tag teaming with prospects
We all know it’s easier to sell to someone who knows and trusts us. In fact, it’s essential. We can either try to create that sense of connection and trust during the sales process or it can already exist long [...]
How A Singular Focus On Revenue Limits Your Agency’s Success
As an agency management consultant, I frequently ask agency owners what goals they’ve set for their businesses. Without exception, the first — and often only — goal they cite is more revenue. Unfortunately, revenue is a vanity metric. Bringing in more [...]
Is it really thought leadership?
In case you haven’t heard, you are supposed to be a thought leader and your clients are as well. Thought leadership goes by many names — authority, expertise, having a niche, being an expert, etc. But at the end of [...]
RE:Think Innovation is the book you need to read right now!
I'm not that definitive about a specific book as a general rule, so you know this one is special. But if there’s anything I know about 2021 and beyond — the agencies and organizations who consistently deliver big and bold [...]
Cultivating a Workplace Environment That Excels in Strategic Thinking
What if I told you that strategic thinking is a mindset that any workplace can nurture and regularly deploy? Your agency is likely brimming with big-picture thinkers, so don’t try to do it by yourself. In this piece I recently [...]
Your Biggest Roadblock
Last week’s newsletter about many agency owners needing a break and using the summer lull to replenish yourself so you’re ready to push seemed to strike a nerve. I heard back from many of you that you’re pretty sure I [...]
Vulnerability Gets a Bad Rap: How to Open Up in 2021
By welcoming fear and feedback, you can become a more vulnerable and gracious leader. Here are a few great ways to embrace vulnerability. In this piece I recently contributed to Real-Leaders.com I discuss how leaders can earn their stripes by [...]
Why automation is your greatest ally – if you use it right
Marketing automation encompasses many different applications, including automated lead nurturing campaigns and personalised touchpoints, among others. The key is to determine what makes the most sense for your company initiatives and follow these three steps to build rapport and provide [...]
