It’s The Rules, Not The Tools
Project management tools are an incredibly useful way for agencies to do better work, be more efficient, and protect both themselves and the client. When they're used properly.
Project management tools are an incredibly useful way for agencies to do better work, be more efficient, and protect both themselves and the client. When they're used properly.
How to grow your book of business and equip your AEs. When your AEs make informed decisions, they can grow your book of business successfully. Agency business development has to consider many things when setting goals for how to grow your book of business. There is new business to be found, existing business to expand, and lost business to make up for. It can be difficult to juggle all of this information as the agency owner, but it can be challenging for an agency’s AEs who aren’t clear on how to best leverage their position when growing their book of business. […]
Your team craves recognition, praise, and confidence from the agency's leaders and there's a way to make sure they get plenty.
Want to keep your rock star team members? Then don't follow in the footsteps of most agency owners and make this all too common mistake.
Agency owners invest a lot of time and money on the professional development of their team. But...how are you staying current, inspired, and relevant?
We start something and it goes well. Pretty soon, it's an established pattern. But when does that successful pattern turn into a rut that somehow we think we can't escape?
Most agencies do not have year-end bonuses, they have year-end entitlements. There is a way to fix that issue.
There's a one-two punch when it comes to working with our team. All too often... we miss one of the two key elements to supporting our employees to be the best versions of themselves. We need to hold them both capable and accountable. How are you doing on that front?
As you go into your strategic thinking for 2022, I’d like to suggest a big question — where should you place your bets for the coming year? What’s worth the gamble?
For many agencies, the handoff between whoever has landed the business and the AE that is actually going to service the account day-to-day is a critical moment. How do you know when the time is right?
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