fbpx

Search results for: agency management

Thank you – AE Advanced Bootcamp

Thanks for registering for the Advanced AE Bootcamp Workshop! I’m looking forward to spending a couple of days with you, talking about ways to fine-tune your account service skills to help grow the success and profitability of both your agency and your clients. We will definitely be adopting the AMI philosophy of — "you will gain in proportion to what you share" - so I’m hoping that everyone will come to the workshop ready to learn from each other and hopefully from us as well. We will also be honoring the AMI commitment to confidentiality so please come ready to get to know each other’s agencies — warts and all. Here’s everything you need to know for the workshop. LOCATION:  This year we'll be meeting via Zoom. We'll send out links a couple of days before the workshop. SCHEDULE: We will start both mornings at 9 am CST both mornings. We’ll shut down on day one at 5 pm CST and day two at 3 pm CST. BREAKS: I know you’ll need to check in with the office and voicemail, email, etc. We’ve built a 20-minute break into both the morning and afternoon workflow, so you’ll never be disconnected for more than a couple hours. We can’t predict the exact timing of the morning or afternoon break. If you have to schedule a call – your best bet is going to either morning before or during breakfast or during day one’s lunch between 12:15-12:45 pm. FOCUS: I know it's hard not to check email or chat when you're in a zoom meeting but please remember that your agency owner is investing in you. I would ask that you use your technology to take notes — [...]

September 30th, 2013|

Thank you – From Prospects to Profits

Thanks for registering for the From Prospects to Profits Workshop! I’m looking forward to spending a couple days with you, talking about ways to fine tune your agency to help you make more money, get/keep more clients and have more fun. We will definitely be adopting the AMR philosophy of — you will gain in proportion to what you share so I’m hoping that everyone will come to the workshop ready to learn from each other and hopefully from me as well. We will also be honoring the AMR commitment to confidentiality so please come ready to get to know each other’s agencies — warts and all. Here’s some general information for the workshop. LOCATION: Courtyard San Antonio Riverwalk  $139/night 207 N. Mary's Street San Antonio, TX 78205 210-223-8888 Group code:  Agency Management/M-14A05SI SCHEDULE: We’ll start both mornings at 8 am with breakfast in the meeting room. We will start the actual workshop at 8:30 both mornings. We’ll shut down on Tuesday at 5 pm and Wednesday at 3 pm.  Many of you will be able to fly back home Wednesday night, if you choose to.  Please do not schedule your flight so early that you have to leave early. I’m hoping that Tuesday night you will be our guest for dinner. We’ll meet in the lobby at 6 pm. ATTIRE: Please come to both day’s meetings in casual clothes. Shorts, polos, jeans — whatever makes you comfortable. However — meeting rooms tend to be chilly and we tend to set them to chilly so you might want to bring a sweater, sweatshirt etc. MEALS: We’ll have breakfast in the room both mornings, lunch both days and dinner on Tuesday. BREAKS: I know you’ll need [...]

September 30th, 2013|

Agencies need to behave like consultancies

At Agency Management Roundtable (AMR) we've been preaching this for years.  Agencies need to get out of the "making stuff" business and get into the business problem solving business. Agencies need to behave like consultancies. We need to shift from doing to thinking. Our clients expect us to help them hit their goals and dodge their challenges.  We don't do that by just making a brochure or video. We do it by sitting at the strategy table with them and digging into their business, asking smarter questions and helping them think bigger, better and faster. Business consultant Amber Naslund wrote an insightful blog post that outlines how to build a strong consulting practice.  Interestingly -- she could have been writing about how to build a successful agency in the 21st century.  Her points about not billing by the hour, value pricing, asking better questions etc. are right out of the AMR handbook! Read her post and heed her words.  Whether she knows it or not my agency owner friends -- she is talking to you.

November 28th, 2012|

Thank you!

Thanks so much for reaching out to Agency Management Institute. We'll get back to you as soon as possible.  If you really need to track us down -- don't hesitate to call us at 774-724-3629!

November 13th, 2012|

Managing in a renewing economy (part two)

Agency management can be a challenge as the economy teeters back and forth between recovery and residual crud.  Things feel like they're getting better and according to all the agencies we're talking to -- they are.  But it's not all blue skies yet. I'm not trying to go all Eyeore on you...but let's stay careful. We've developed 25 helpful agency management steps you should consider as you move your agency through these turbulent waters.  Last week, we posted the first 13 steps and here are the final 12. Demonstrate to clients and suppliers that you are thorough, organized and committed to best business practices. Know where the agency's "breakeven" point is, and make sure you include the full salary and benefits of the owners. You'd best know where the worst case and best case scenarios are hidden. Continue to be aggressive and persistent in your Accounts Receivable. Call on all overdue invoices and let AEs help on collections that are coming up on 60 days old. If you have extra space created by a shrinking staff over the past year or so, think about renting the extra space out to a business partner, like your web coder or PR group. Tighten policies that were too casual, and don't get too liberal with your budgets for supplies or services. Keep costs under control. Economic hardship taught you to institute tight financial control over costs. Don't let up. If you are still going to pursue getting mark- ups on outside purchases, make sure they are spelled out in advance. If stated "up front" it rarely is a problem. Check your banking relationship. If you borrowed during these past tough times, go to the bank and review your performance, [...]

August 22nd, 2012|

Drew McLellan

CEO/Partner Drew McLellan has worked in advertising for 30+ years and started his own agency, McLellan Marketing Group in 1995 after a five-year stint at Y&R. He also owns and runs Agency Management Institute (AMI), which offers agency management training, consulting and facilitates agency owner peer networks for small to mid-sized agencies (advertising, digital, marketing, media, and PR). The mission of AMI is lofty yet simple -- help agency owners increase their AGI, attract better clients and employees, mitigate the risks of being self-employed in such volatile business, and best of all — let the agency owner actually enjoy the perks of owning the joint. Drew is still active in his agency as well, which has been around for 25+ years, and is still cooking, so much to his parents' eternal relief, it seems to be working out. https://www.youtube.com/watch?v=YMuZ6xWAqOE Drew’s often interviewed/quoted and published in Forbes, Entrepreneur Magazine, AdAge, New York Times, Washington Post, AdAge, CNN, BusinessWeek, and many others. The Wall Street Journal calls him “one of 10 bloggers every entrepreneur should read.” Drew is also the host of Build A Better Agency podcast, which is among the top 5% of all podcasts produced and features subject matter experts with a depth of expertise in the agency space. His latest book, Sell With Authority (2020) has earned rave reviews, and even better -- agency owners who've read and applied it are getting results! When he’s not hanging out with agency owners and their staff, Drew spends time with his daughter and soaking in the Dodgers' World Series win! Drew has a Master’s Degree from the University of Minnesota but alas, he cannot remember their fight song.

May 26th, 2012|

Privacy Policy

Agency Management Institute has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our online information gathering and dissemination practices. Our overall policy is extremely simple: If we collect information from you, we use it only for the purposes for which it was collected, and the other limited purposes outlined below. We will not sell or share your personally identifiable information with any third party. Here are the details of our privacy policies. This statement may change over time -- please review it periodically. Types of Information Collected; Uses of Information We collect some non-personally identifiable information automatically and some in our registration forms and online surveys. Non-personally identifiable information might include your IP address, the type of browser or operating system you use, the domain name from which you linked to our site, etc. We use this non-personally identifiable information to help diagnose problems with our server and to administer our Web site. Our site's registration form and online surveys may also request or require users to give us personally identifiable information (like their name, telephone number, business name, business address and e-mail address). We may use the information from our registration forms and surveys to contact the user, but users may opt-out of receiving future mailings (see the choice/opt-out section below). We will not sell or disclose your personally identifiable data to any third party that is not an affiliate of BuildABetterAgency.com unless: (i) we transfer of our business assets (as further described below); (ii) we first obtain permission from you; (iii) we need to share it with agents or contractors who perform services for us; or (iv) we are required by law to disclose it. [...]

May 6th, 2012|

Money Matters

"The conversation about taxes alone was worth the workshop fee.  I went right home and ran our numbers through your financial dashboard and I couldn't believe my eyes.  I made adjustments immediately and all of a sudden -- there was more money at the end of every month!" The workshop Money Matters is built specifically for agency owners and their right-hand financial team members (CFO, Accounting Manager, Bookkeeper, etc). When it comes to money and agencies -- there's a big difference between holding company agencies of the world and you.  Good news is -- you can make as much money, if not more than they do -- if you manage your finances right. But you can't do it the same way they do. If your company has fewer than 50 employees, the great big numbers you read in the trade publications and all the research reports about advertising agencies, interactive firms, or public relations firms just don't apply to you. Our agencies are different and we measure our performance and results differently. https://www.youtube.com/watch?v=ZMFy_laZ0Sg Of course we are all in business to make a profit, but the way the big guys get there and the way we get there is really different. We're lucky, because our businesses are smaller and easier to manage. If you try to manage your business financially the way the big guys do, the rewards won't be as great. Our two-day workshop, Money Matters for Agency Owners, was developed especially for principals, financial managers, and operation managers in marketing communication firms (advertising, design, digital, marketing and public relations). Our objective is NOT to turn you into a bean counter. We want you to learn how to use the numbers to your advantage, [...]

April 28th, 2012|

Meet AMI

Next to being a lighthouse keeper on a desolate coast, running an agency can be one of the loneliest jobs on earth! You know. You’re probably in that lighthouse right now! You’re in good company. Agency Management Institute (AMI) is a management consulting business that specializes in helping owners of small and medium sized marketing communication companies move up to their next performance level—and keep improving. The Agency Management Institute was founded in 1995 (originally called Agency Management Roundtable or AMR) with the intention of teaching and promoting the highest standard of business practices and professional ethics among privately owned agencies (advertising, PR, digital, marketing) in North America. We also wanted to create a network of agency owners that offered each member a safe, confidential and supportive environment in which to learn, explore and successfully master these business best practices so they could build profitable, sustainable and widely respected agencies. The ultimate measure of both AMI and its network of member agencies is that each affiliated agency consistently contributes to their clients’ growth and stability, are creative and fun places to work, enhance and shape their community, and serve the business owner’s goals. Our clients include agencies of all shapes and sizes -- advertising, digital, marketing, media, graphic design and PR firms -- each with the same goal -- they want to get better and make more money. We serve agencies in a variety of ways: Our blog -- filled with helpful and relevant content Our podcast: Build A Better Agency (one of the top 5% of all podcasts produced) Our annual salary and benefits survey -- see how you are doing, compared to other agencies your size & in your region Our owner workshops -- designed [...]

March 1st, 2012|

Need a new search?

If you didn't find what you were looking for, try a new search!

Go to Top