Agency people are lifelong learners. If you aren’t — odds are you will be “counseled” out of your role if you don’t own the joint and pushed out of the day to day, if you do. We can’t afford to stop learning in our world. It’s simply changing too quickly and to keep up, we [...]
A couple of years ago, when we were able to be out and about and travel the world, I went on a photo safari vacation to South Africa with my daughter. We spent the better part of a week in the bush, coming face to face with prides of lions, serene giraffe, wild dogs right [...]
Let’s be honest — sometimes the biz dev process can leave us feeling like we’ve somehow compromised ourselves to get a seat at the table. Hopefully, we don’t make compromises that actually left us feeling dirty but even with a sweet spot prospect, we can certainly feel like we’ve twisted ourselves into a pretzel or [...]
You have probably said or at least heard the agency-centric expression “new business cures all ills,” and it’s pretty accurate. Will it fix fundamental problems at your agency? Unfortunately, no. Those are still on you to solve. But it does fix a lot of cash flow challenges, too much time on our hands bickering, and [...]
...you don’t go anywhere! I’ve spent the last several weeks with agency owners in our peer network meetings. As a part of that meeting, the owners have to present their financials (show P/L, Balance sheet, etc.) to the group. They also have to report sales progress, staff issues, and a host of other metrics. It’s [...]
I very rarely meet an agency owner who doesn’t want to grow their agency. And of course, we translate that in our heads to mean more people and more money. But growth is much more diverse than that — and the other aspects rarely get as much attention or thought until those demands and/or opportunities [...]
Being an agency owner is tough in today’s world. Clients and employees are more fickle and demanding, the margins get tighter as you try to keep everyone happy and well cared for, and the learning curve is steep. I get all of that — both from my own reality as an agency owner and from [...]
Our business is rife with myths. What clients will and won’t do. Which channels are dead long before they are dead. But the one that I think is most dangerous to your business is that it can’t survive without you. I know too many agency owners and leaders who are afraid to leave the office [...]
A few of the agencies we’re working with have committed to building a leadership team and actually holding each other accountable (you all let each other off the hook way too often) for the internal goals they’d agreed needed to be tackled that quarter. So, how do you create that leadership team? It’s not about [...]
I can remember early in my career I was bemoaning the fact that I couldn’t seem to get it all done. My boss started laughing. Like belly, starting to cry laughing. At me. When he finally caught his breath, he said, “Drew, it’s never all done. This isn’t a 9-5, leave when the work is [...]
