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Give Your Goals A Fighting Shot

Give Your Goals A Fighting Shot

You have big things to accomplish, so how do you give yourself the best shot at getting them done? Try these tips to make sure you get them over the goal line.
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Catching Them Doing It Right

Catching Them Doing It Right

Your team craves recognition, praise, and confidence from the agency's leaders and there's a way to make sure they get plenty.
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Will your clients grow?

Will your clients grow?

60-70% of an agency's net new revenue should come from existing clients. But our clients are not going to grow their business with us without some help from us. Are your AEs ready to grow their book of business?
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How Will You Sharpen Your Saw?

How Will You Sharpen Your Saw?

Agency owners invest a lot of time and money on the professional development of their team. But...how are you staying current, inspired, and relevant?
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Don’t Get Stuck In A Rut

Don’t Get Stuck In A Rut

We start something and it goes well. Pretty soon, it's an established pattern. But when does that successful pattern turn into a rut that somehow we think we can't escape?
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Your Bonus Is An Entitlement

Your Bonus Is An Entitlement

Most agencies do not have year-end bonuses, they have year-end entitlements. There is a way to fix that issue.
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Capable and Accountable

Capable and Accountable

There's a one-two punch when it comes to working with our team. All too often... we miss one of the two key elements to supporting our employees to be the best versions of themselves. We need to hold them both capable and accountable. How are you doing on that front?
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Your Big Bet

Your Big Bet

As you go into your strategic thinking for 2022, I’d like to suggest a big question — where should you place your bets for the coming year? What’s worth the gamble?
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The Biz Dev Hand Off

The Biz Dev Hand Off

For many agencies, the handoff between whoever has landed the business and the AE that is actually going to service the account day-to-day is a critical moment. How do you know when the time is right?
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Wrap the News

Wrap the News

The reality of agency life is that it's a mix of good news and bad and as leaders, we have to communicate both to our team. How do you effectively deliver bad news in a way that doesn't leave a bad taste in everyone's mouth?
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