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Podcasts

Episode 54:

Implementing Process Around Your Agency’s Deliverables, with Andrew Dymski.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Andrew Dymski is a co-founder of DoInbound, a process and project management platform for inbound marketing agencies and GuavaBox, an inbound marketing agency. He is a lacrosse coach on the side and loves doing almost anything outside. He is also the co-host of Inbound Agency Journey, a weekly podcast for agency pros.     What you’ll learn about in this episode: How Andrew and his business partner Gray MacKenzie started their agency while they were still in college and the transformation that GuavaBox has overwent since then How Michael Gerber’s “The E Myth” transformed how Andrew’s agency was ran Using blogging as a method for separating yourself Why clients will leave if communication is poor — even when you’re doing great work DoInbound: a tool for creating templates that power the delivery of services just for inbound marketing agencies How creating DoInbound has helped the way Andrew works with his clients Why you need to figure out your vision and share that with your core team Listing and pruning your agency’s list of deliverables How to create processes with your employees and get them to actually follow the processes created How many processes are too many processes? Why you need multiple iterations of processes What meetings about processes with your employees should look like What you can do right now to put some of the ideas from this episode in place without freaking out your team   The Golden Nugget:

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Episode 53:

Content is Much More than Content Marketing, with Greg Verdino.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Greg Verdino is a highly regarded authority on “the digital now.” He is known for his uncanny ability to get ahead of trends, spot the difference between fads and the future, and apply his understanding of the rapidly changing global landscape to solve pressing business challenges. Greg’s perspectives have been shaped by more than 25 years spent working at the forefront of change, during which time he has advised hundreds of organizations including more than 50 of the Fortune 500; has served in senior leadership positions at a half-dozen technology start-ups; and has launched innovative products, lines of business, and divisions from within traditional companies. Through his work speaking, writing and consulting on digital strategy, transformation and innovation, he helps business leaders build thriving 21st century companies. Greg is also managing partner and chief strategist at VERDINO & CO, the consultancy he started with his wife to help companies create the content-driven digital experiences their customers demand. Before VERDINO & CO, he was Executive Vice President at social business firm Dachis Group, where he worked with clients including BIC, Citibank, Fidelity, GE, Michaels Stores, Nestle and others to formulate and execute best-in-class digital strategies. He joined Dachis Group (now Sprinklr) through its acquisition of crayon, the social media consultancy at which he served as Chief Strategy Officer and in which he was the second largest shareholder. Previously he was digital strategist and head of emerging channels for Digitas, and served in media, marketing, sales and general management roles at ROO Group (now Piksel), Akamai Technologies, Arbitron, Wunderman, and Saatchi & Saatchi. Greg is the author of microMARKETING: Get Big Results by Thinking and Acting Small (McGraw-Hill, 2010), and a […]

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Episode 52:

How To Turn Your Agency Into An Asset, with Henry Corona.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Henry Corona graduated from Grinnell College in Iowa, moved to Los Angeles, and earned an MA in Economics from UCLA. He worked as an Economist for the Rand Corporation, and while at Rand, Henry earned an MBA in Finance & Marketing from USC. Upon graduating, he joined the M&A department of a conglomerate. He went to work for Lucasfilm Ltd. in various financial management positions during the first Star Wars and Raiders of the Lost Ark film series. His experience included cash and investment management, comptroller for profit sharing, merchandising, publishing and music. Following Lucasfilm, Henry worked in various film and entertainment companies including 20th Century Fox and New Line Cinema. He went into the Advertising business by working for Dave Martin, founder of the Martin Agency, and has worked in financial and transactional management in marketing, advertising, communications technology ever since. His experience in marketing communications has included mergers & acquisitions, business valuation, and serving as CFO for ad agencies, tech start-ups, film and video production companies, and other communication technology businesses.     What you’ll learn about in this episode: Henry’s transition from the film business to the advertising business Mistakes agency owners make that hinder their ability to sell their agencies Where agencies need to be investing Why tracking hours is critically important What to do about employees that cost your agency money Why your agency should have a profit sharing system AGI numbers you need to know What diminishes the value of an agency Charging brain surgeon prices vs. charging nurse prices Training clients so they don’t feel like they’re getting the “B Team” What agency owners can do right now to improve on the […]

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Episode 51:

How to Be a Great Podcast Guest, with Tom Schwab.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Tom Schwab knows how to grow a business online using content as fuel. Marketing at its heart is starting a conversation with someone who could be an ideal customer. Tom’s company, Interview Valet, partners with agencies to get their clients featured on leading podcasts their prospects are already listening to. This provides traffic that has been shown to convert 25 times better than blogs.     What you’ll learn about in this episode: Why podcasting is so relevant today The benefit of being a podcast guest How Tom’s clients are able to sell being on podcasts to their own clients Benefits of podcasting over other forms of content Why podcast traffic converts higher than blogs Message, market, and machine: what you need to have a successful podcast interview What you (or your clients) need to be a great podcast guest Why you need to bring a giveaway when you are a guest on a podcast What not to do when you are a guest on a podcast Is it appropriate to suggest questions to your podcast host? How Tom helps agencies look good The podcasting niches that Tom focuses on Things you can do right now to put these ideas in place   The Golden Nugget:

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Episode 50:

Sustaining Your Business Through New Business, with Drew McLellan.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Drew McLellan is the Top Dog at Agency Management Institute. For the past 21 years, he has also owned and operated his own agency. Drew’s unique vantage point as being both an active agency owner and working with 250+ small- to mid-size agencies throughout the year, give him a unique perspective on running an agency today. AMI works with agency owners by: Leading agency owner peer groups Offering workshops for owners and their leadership teams Offering AE bootcamps Conducting individual agency owner coaching Doing on-site consulting Offering online courses in agency new business and account service Because he works with those 250+ agencies every year — he has the unique opportunity to see the patterns and the habits (both good and bad) that happen over and over again. He has also written two books and been featured in The New York Times, Entrepreneur Magazine, and Fortune Small Business. The Wall Street Journal called his blog “One of 10 blogs every entrepreneur should read.”   What you’ll learn about in this episode: Why about 70% of your new revenue should come from existing clients How to teach your AE’s to grow the business that they’re serving Strategies for you the business owner to focus on new business The four areas of the sales funnel and how to work with all four The system for reaching out to your 25 best prospects   The Golden Nugget:

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Episode 49:

How to Write and Publish a Book, with Dr. Anthony Paustian.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Dr. Anthony Paustian was given a rare opportunity in life to create and design a technology-focused college campus from scratch. That was fifteen years ago. Since then the campus and its innovative advances in technology-based instruction have appeared on CNN, CNBC, Wired, USA Today, NPR and other national media and won numerous awards for leadership in innovation including being featured on the InfoWorld 100 List (#51) of the nation’s most innovative organizations. In 2006, Anthony created the Celebrate! Innovation Exhibition; a new type of campus learning environment where students are surrounded by the stories of great innovators through larger-than-life visuals, technology-focused exhibits, and through an annual Celebrate! Innovation Week (ciWeek) where the people behind the stories come from all over the world to tell those stories firsthand. The Celebrate! Innovation Exhibition is currently on the Iowa Department of Tourism’s list of places to visit. From his Air Force days on F-111s to building national brands to coaching a very talented group of educators, Anthony has developed a unique skill set that is quickly apparent in every aspect of his life as a leader, educator, entrepreneur, inventor, designer, author and speaker.     What you’ll learn about in this episode: Why Anthony decided to become an author and a coach What keeps someone that wants to write a book from actually doing it How to get past the thought that your book won’t be valuable enough The process for getting a book from your head and into an actual book How to turn your blog into a book How to successfully proof your writing Why you need to speak about the topics you write about What the editing process is […]

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Episode 48:

What Clients Really Want, with Chantell Glenville.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Chantell Glenville is the author of “What Clients Really Want (And The S**t That Drives Them Crazy)” the first ever book on how to create great client/agency relationships written by an ex-client. Winner of the WACL Future Leader’s Award 2013, Chantell has worked at some of the UKs top creative communications agencies such as AMV BBDO, VCCP, and Dare as well as client-side at Vodafone, a multinational teleco. Her experience both client and agency-side has given her a unique insight into the situations and behaviours that can really break client/agency relationships or make them excellent. Chantell has worked with and for agencies with varying specialties and on a broad range of clients; from international blue chips such as Johnson & Johnson, Barclaycard, Molson Coors, and Henkel through to high profile UK and pan-European accounts.     What you’ll learn about in this episode: Things agencies do over and over that drive clients crazy The small behaviors that break apart relationships What agencies don’t know about the world clients live in The complexity of the structure of clients’ systems How agencies can help clients manage the revision process Why you need to know more than one person inside your client’s company (and get to know them face-to-face) The working hour differences between agencies and clients Why you should never overpromise and underdeliver The two things that create great agency-client relationships Why attention to detail is so important for agencies How to get to the top of a client’s to-do list Reasons clients will fire agencies (and why they never want to do that) Things agency owners can do right now to help their account executives improve agency-client relationships   The […]

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Episode 47:

How to Build Your Agency So You Can Sell It, with John Warrillow.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] John Warrillow is the author of books “Built to Sell” and “The Automatic Customer” and founder of The Value Builder System™ where advisors help company owners increase the value of their business. Previously, he founded Warrillow & Co., a subscription-based research business dedicated to helping Fortune 500 companies market to small business owners. A sought-after speaker and popular Inc.com columnist, John lives in Toronto.     What you’ll learn about in this episode: John’s book “Built to Sell” The very easy path for agencies to follow that make it extremely hard to sell What services look like that make an agency sellable Why you can’t confuse the doing with owning a business When is it time to say no to business? What to do after you sell your agency Things to avoid when exiting your agency Services agencies can offer on a subscription model Standardizing a process and giving that process or product a specific name Why you shouldn’t surround yourself with journeymen agency employees How to assess how sellable your agency is and what can be done to make your agency more sellable   The Golden Nugget:

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Episode 46:

Extreme Leadership, with Steve Farber.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Steve Farber is listed as one of Inc’s global Top 50 Leadership and Management Experts. He is a Leadership Pioneer, Strategist, Keynote Speaker, and Bestselling Author on Extreme Leadership. His expertise is in creating organizational cultures where leadership is not just an opportunity and obligation for those in authority, but for everyone at all levels. Steve is the President of Extreme Leadership, Inc, and the founder of The Extreme Leadership Institute, organizations devoted to the cultivation and development of Extreme Leaders around the world. His accessible, deeply inspirational, and eminently practical Radical LEAP framework is widely used across the business, non-profit and education spectrum. He has been credited with redefining leadership in deeply personal yet practical terms and re-energizing thousands of people to make a significant difference in their businesses, lives, and the world around them. His third book, “Greater Than Yourself,” was a Wall Street Journal® and USA Today® bestseller. His second book, “The Radical Edge,” was hailed as a playbook for harnessing the power of the human spirit. And his first book, “The Radical Leap,” is already considered a classic in the leadership field. It received Fast Company magazine’s Readers Choice Award and was recently named one of the 100 Best Business Books of All Time.     What you’ll learn about in this episode: Defining “Extreme Leadership” What an extreme leader does Love in the business place Putting in more energy into your business than you take out Why leaders need to be audacious and willing to fail What agency owners can do to become more audacious How a business that embraces extreme leadership looks different Steve’s book “Greater Than Yourself” How to become one of […]

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Episode 45:

The 3 Kinds of All-Agency Meetings You Need to Hold, with Drew McLellan.

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[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Drew McLellan is the Top Dog at Agency Management Institute. For the past 21 years, he has also owned and operated his own agency. Drew’s unique vantage point as being both an active agency owner and working with 250+ small- to mid-size agencies throughout the year, give him a unique perspective on running an agency today. AMI works with agency owners by: Leading agency owner peer groups Offering workshops for owners and their leadership teams Offering AE bootcamps Conducting individual agency owner coaching Doing on-site consulting Offering online courses in agency new business and account service Because he works with those 250+ agencies every year — he has the unique opportunity to see the patterns and the habits (both good and bad) that happen over and over again. He has also written two books and been featured in The New York Times, Entrepreneur Magazine, and Fortune Small Business. The Wall Street Journal called his blog “One of 10 blogs every entrepreneur should read.”   What you’ll learn about in this episode: The daily traffic / huddle meeting for discussing daily vital priorities and how to make this meeting work regardless of agency size The monthly all-staff meeting for informing and inspiring your team The twice a year to quarterly meeting for team building and planning   The Golden Nugget:

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