Are You Essential?
Think about the people that you serve, ask yourself: What does essential look like to them? How would they define essential and how do we deliver that? Watch »
Your Mind Map
Now is a great time for us to all be thinking about how do we want to retool our business for this new normal season that we're heading into, post-COVID. Watch »
Who Do You See In Your Future?
I think that's the ultimate joy in business is when we get to create relationships with our team and our clients. Watch »
Survivor’s Guilt
Do not allow survivor's guilt or fear of the unknown force you or push you into either making a decision or not making a decision that's right for your business. Watch »
Something to look forward to
Give them something to look forward to, give them something that reminds them that this isn't permanent, and that you guys are going to come together as a team, not only to do something together the team goal, the agency goal, but also that you're going to come together as a team to support each other in your individual goals. Watch »
Know What They Want to Buy
Be mindful as you are helping and selling; that you are only helping and selling about the topic that they are ready to hear. Watch »
Uncertainty
Take as much control of uncertainty and take away as much of the power of uncertainty as you can by counterbalancing it with the things that you know for sure. Watch »
The Paycheck Protection Program
Do anything you can to get on your banker's radar screen, so that you are first in line to get this huge opportunity to not have to lay people off, to not have to furlough people, but instead for you guys to keep working. Watch »
Alternative to lay offs
So before you do a wide scale layoff, or before you do pay cuts across the board, be thinking about maybe this WorkShare program and see if it makes sense for you, your agency, and your people. Watch »
Rest your body & your brain
Make sure that every single day, you've got something on your to-do list that is about taking care of you. Watch »
