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Search results for: agency management

How to do Automated Lead Gen, with Ryan O’Donnell

[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Ryan O’Donnell is a midwest kid who moved to NYC after college and landed a job on Wall Street making 500 calls a day. He hated it, followed a passion for tech, and ended up joining a company early that eventually sold to Yahoo for $850M. He grew a business unit from $0 – $20M and left Yahoo to startup. Fast forward 3 meandering years trying to generate sales and Ryan decided to build a product to speed up the time to revenue for any business selling a product or service B2B called Sellhack. He’s successfully running this company today, helping his clients get in front of the right prospects faster and with a better close rate than they’d been doing on their own. He’s a father of 3, husband, and hobbyist prepper, and he’s in relentless pursuit of scratch golf.     What you’ll learn about in this episode: Why sales is all about automation and efficiency Using data to take the guesswork out of the prospect search Crafting compelling emails to prospects based on what you know about their competition (that you already work with) Figuring out how many prospects you need to capture every week at the top of your sales funnel in order to get the number of new leads you need at the bottom of the funnel SellHack’s algorithm for verifying the email address of a person who you might just know their name and company Replyify: a tool specifically devised for sending out cold email campaigns and building a sales process to contact prospects in other ways Strategies for crafting an email that works for cold selling B2B products [...]

November 27th, 2017|

Teach Clients What to Do — Not How to Do It, with Sam Mallikarjunan

[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Sam Mallikarjunan is a Marketing Fellow at HubSpot and former Head of Growth at HubSpot Labs, the somewhat-secret experimental arm of the world’s #1 Sales & Marketing platform. Sam teaches Advanced Digital Marketing at the Harvard Division of Continuing Education, and he is also the co-author of the book How To Sell Better Than Amazon (which, thanks to the publisher, is ironically available for purchase on Amazon).     What you’ll learn about in this episode: The way the internet has changed selling so that there’s almost too much information How salespeople can help consumers sift through the breadth of information out there Structuring sales calls so they’re all about asking the buyers questions about their business The power of inbound: competition where no one else is competing Learning to say no to bad revenue Why you need to build buyer personas — both for your ideal customers and customers that you don’t want to do business with because they’re going to cost you money Why clients need agencies to teach them what to do — not how to do it Getting involved with your client’s complete business — including the sales side of their business How to get your clients to treat your agency like a partner instead of a vendor The Golden Nugget: […]

November 20th, 2017|

How to Build an Audience That Will Want to Buy Anything You Sell, with Joe Pulizzi

[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Joe Pulizzi is the founder of Content Marketing Institute which is now a UBM company. It is the leading education and training organization for content marketing, which includes the largest in-person content marketing event in the world, Content Marketing World. Joe is the winner of the 2014 John Caldwell Lifetime Achievement Award from the Content Council. Joe’s fifth book “Killing Marketing” was just released. His third book, “Epic Content Marketing” was named one of “Five Must-Read Business Books of 2013” by Fortune Magazine.     What you’ll learn about in this episode: The evolution of content marketing Focusing on your core verticals to help clients out with some part of the process that they’re terrible at How agencies can help clients build an audience of people that knows, likes, and trusts them and how that has a large impact over time Why elevating someone to the status of an expert with content marketing is a long-term process Focusing on clients that already value and have a budget for content marketing How delivering value to prospects on a long-term basis will all you to do business with them without going through an RFP How getting your audience to know, like, and trust you with content marketing will allow you to sell easily Some of the many different ways to monetize your customer list Changing the defined idea of marketing to match consumer behavior Why you can’t be everything to everybody and need to focus on a niche Why your sliver of opportunity to get started in on a niche is right now The Golden Nugget: […]

November 6th, 2017|

Four Ways Mentoring Employees Leads to Company Growth

Regardless of the type of business you own, your staff is your greatest asset. It’s crucial that you’re getting the most from your employees, and you do this by actively mentoring employees on your stellar team to produce growth for your company. This growth-centric mentorship isn’t casual or sporadic. In fact, at least 20% of your time should be devoted to mentoring employees. It’s a purposeful weekly meeting scheduled by, prepared for and owned by the employee. The meetings don’t have to be long, but they’re the best opportunity for employees to discuss their goals, get feedback and present their ideas. As their supervisor, it’s your opportunity to encourage and ask questions to push them to do their best work. Bestselling author and keynote speaker Mitch Matthews -- who’s worked with organizations like NASA, Walt Disney and Principal Financial Group -- is a big advocate of what he calls “project-specific mentoring.” He says, “Project-specific mentoring is where you identify someone in your organization that you really want to invest in. So you look for a specific project where you give them more autonomy, more ownership.” He also says mentoring allows for limited risk and fast learning: “At the same time, it also increases the sense of ownership and increases the loyalty, and it increases engagement.” Mentoring employees to ensure growth An increased sense of ownership, loyalty, and engagement leads to a successful mentorship program, which in turn ensures growth. You achieve this by making these one-on-one mentorship meetings, allowing you to ask the best questions, demonstrate how you think through business challenges, and show each employee that he or she is a priority. Because these meetings are individual, train midlevel managers and department heads to be mentors, too. Mentoring [...]

November 1st, 2017|

How to Win Your Next Client, with Steve Boehler

[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Steve Boehler is a founding partner at Mercer Island Group – a strategic management and marketing consultancy. The company has three key practice areas: strategic business consulting, organization effectiveness, and client-agency relationships. They help companies and executives succeed. One of the ways they do that is by helping them better position themselves and sell more effectively by better bonding with prospects around the prospects’ needs. They work with agencies of all sizes and types as well as consult to major clients in the US and across the globe like Microsoft, Ulta Beauty, PetSmart, Starbucks and many other fine firms. Steve started his career at Procter & Gamble – in his decade there he was the second youngest brand manager in that venerable company’s history, turned around the Pringle’s business, led Jif Peanut Butter to market leadership, and turned around the Tide business.     What you’ll learn about in this episode: Why clients likely don’t know about your agency and why you have to make yourself findable The importance of consistency with content creation Making your pitch unique so that it stands out from other agencies (and why agencies struggle with this so much) Selling and pitching: why it’s all about the prospect and their business and not about you The importance of doing your homework and actually bringing that homework into your presentation What to ask every client person in a pitch meeting to get them all involved Why you need to get prospects to agree to an agenda for a pitch meeting How getting prospects to define a problem helps to get them to buy into your solution Why you need to limit [...]

October 30th, 2017|

How to Make Money with Web Dev, with Luke Summerfield

[easy-social-share buttons=”facebook,twitter,google,linkedin,mail” counters=1 counter_pos=”topm” total_counter_pos=”leftbig” style=”icon_hover”] Luke Summerfield wakes up each morning excited to discover, experience, and share moments of inspirations. He does this at HubSpot, advising startups, writing, and speaking. He founded the Growth-Driven Design movement which is transforming the world of web design. In the first twelve months, they grew from 0 -> 940 agencies in 50 countries offering GDD services to clients. Previous to HubSpot, Luke helped grow a digital marketing agency until it was acquired in 2014. Outside of work, he trains Mixed Martial Arts / Brazilian Jiu-Jitsu and rough houses with his pug puppy, Mac.     What you’ll learn about in this episode: Growth-driven design: what this “smarter way to do web design” is all about Why the platform you use for your website doesn’t matter with growth-driven design How growth-driven design was born out of the pain both agencies and clients felt around web development and why this system is so much better than previous ways of doing web dev Step 1: getting an empathetic understanding of your client’s audience’s world Step 2: building a “launch pad” website — something that looks and performs better than what the client already has but is not the final product Step 3: continually improving websites How to sell and price growth-driven design to clients Why you should always sell at least 15 hours a month of growth-driven design and why you need at least a six month engagement from a client The stats that prove that growth-driven design gets more leads than traditional design Why growth-driven design still works great when you outsource the coding piece of web design All the assets Luke has on his website [...]

October 23rd, 2017|

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October 17th, 2017|

Are agencies a dying breed?

I always find it fascinating when conferences bring together a panel of professionals and ask them to look into their proverbial crystal ball and tell us how the world will be different. A couple weeks ago, during AdvertisingWeek's conference, a panel that consisted of Jack Bamberger (SVP of Global Partnerships at Oath, Jeannine Falcone, the Managing Director of Digital Marketing for Accenture Interactive, Kelly Mooney, Co-lead of IBM iX Studios, Stephanie Anderson, CMO and Strategy Officer at AI Media Group, Andrew Bailey, Partner and CEO of The & Partnership and Tim Castree, Global CEO of WAVEMAKER) pretty much predicted that agencies will not exist. You can watch the entire panel discussion here. A takeaway quote that you might listen for -- "In 3-5 years, agencies have a 30% chance of  survival." Have no fear -- they're wrong. First note that they all work for companies that sell with the "if you don't want an typical agency" line.  They are positioned against agencies already.  So of course they don't want to suggest that agencies can or will flourish in the future. Which doesn't mean they are completely wrong. As I have said many times, agencies need to: Stop focusing on selling stuff and instead sell their smarts, counsel and insight Need to re-think their pricing strategies Need to teach their account people how to ask better questions/be a strategic thinker Need to invest in continued education for themselves (owners) and rising stars I do believe that agencies will have to continue to evolve (as we always have) to stay relevant.  We have to get back into the C-suite.  We have to understand that we can't exist if we only serve the CMO anymore.  Our job is [...]

October 7th, 2017|

How to Prevent Scope Creep when Scaling Your Business with Ryan Meo

If there’s one type of project that every agency struggles to do profitably – it’s websites. But what if it was possible to do web dev and not lose your shirt? My podcast guest Ryan Meo runs ScaleSquad.com, a private label website services outsource solution for agencies. He and his team have web dev down to a science, making great revenue on the types of projects that many agencies struggle to deliver on time or anywhere near the budget. One of the secrets to their approach is to focus on what their clients aren’t getting instead of what they are. Ryan and I spill all of his secrets starting with: How Ryan started selling websites -- even though he didn’t know how to build them Taking a custom service like web design and making it scalable Why you have to prevent scope creep by being firm with clients on what their deliverables are (or by moving them up to a higher package) How Ryan is able to charge a low, flat rate for his websites and why he puts a lot of focus on what isn’t included in those packages How to prevent scope creep, especially as a web dev shop Why you shouldn’t turn away customers who can’t afford your bespoke services Why agencies make a big mistake by talking too much in the initial call with a prospect Building a strong relationship with an outsourced web-dev shop like Ryan’s Why your project manager makes or breaks your agency The importance of over-communication How to mitigate unrealistic expectations What the ideal agency looks like for Ryan Ryan Meo has worked with hundreds of agencies and built thousands of websites over the years. About 10 [...]

October 5th, 2017|

Research 2017

2017 What Clients Really Want from Agency Account Managers Hear what over 550 clients (business owners, CMOs, VP of marketing etc.) had to say about their account executives. We asked them what they wanted, what they get and what they would change about their relationship with (for them) the most important person at the agency. You will learn from these clients how much experience they want their AEs to have, how strategic they need your AE to be and how they feel about your AE and its influence over their likelihood to tell others about your agency and the others we've identified by downloading this free 16 page report, full of information, insight and guidance on how to best approach prospects based on the findings. Your AEs define in many ways, the relationship you have with your clients. They influence the profitability and the longevity of that account — and you know all too well how that influences your bottom line and your personal income. You can’t afford not to know what your clients are thinking. Fill out the form to the left to download the 21 page executive summary. We did a deep dive (about 90 minutes) via a webinar that you're also welcome to view here. This statistically valid study is brought to you by Download Free Report Enter your email address to get this free report. Email * Get Your Report! Your information will never be shared or sold to a 3rd party.

October 2nd, 2017|

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