Trust Your Gut
If there is a mistake I see agency owners make time and time again, it's that they talk themselves out of listening to their own best instincts. Your gut is right 99% of the time and there's a huge cost when you ignore it. Watch »
You Need To Look Forward to the Next Chapter
We do a lot of work with agency owners who are in the process of selling their shop (often to members of their own team) and one of the critical elements of success is the selling owner's head space and plan for the future. Here's my thoughts on how to navigate this complex time. Watch »
How have you build your owner’s comp?
I think most agency owners focus on the wrong parts of their own compensation. There's so much more that you could be taking home.... Watch »
Getting Over Your Stage Fright
One of the realities of being an agency owner is that we often need to be front and center. It might be speaking at an industry event or shooting a video series. Believe it or not -- I was anxious about starting to shoot video. (It's the face for radio thing...) but I found a workaround that worked like a charm. Watch »
Made In Fear
Fear based decision-making is an easy trap to fall into, especially right now. But it is a slippery slope that can get an agency into trouble in a hurry. It takes courage to lead every day. But it particularly takes courage on the days when difficult decisions need to be made. How adept are you and your leadership team at avoiding making decisions from the wrong place? Watch »
Utilization Issues
You spend an incredible amount of time and energy on client work. So why can't you bill it all? What happens between the timesheet and the invoice? Solving this problem means a serious boost in the bottom line. I have some thoughts.... Watch »
Where’s the revenue?
There's always a delta between how much your agency could earn and how much you actually do earn. There are some very straightforward reasons why this delta exists and some fixes to close that gap. In this video, I'll share some ideas on both. Watch »
Opportunity Cost
There's a delta between what your agency could be earning and what you earn today. If you don't know what that is -- how can you solve for it so you can close the gap. This is an example of agency math that every agency owner should understand and be applying to their shop. Download a copy of the step-by-step math and how it can change lives! https://agencymanagementinstitute.com/wp-content/uploads/2021/08/AMI-OpportunityLost.pdf Watch »
A Seller’s Market
It's a seller's market out there for agencies looking to hire. Candidates are having a heyday using one offer to negotiate against another and many agencies are being "scooped" by faster moving employers. So how do you win? Watch »
An Unfair Trade
Trading for services sounds like a great idea but in most cases, the end results are a broken relationship and work that isn't what you needed or wanted. Would you ask your doctor to trade services? Maybe we shouldn't do it either. Watch »
